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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Ms Koh Verified Purchase
4.0 / 5

Good service

Not many caterers allow ordering of Tingkat for 3 days a week in my area. So I have been a loyal customer for the last 4 months. Food generally ok and only have diarrhea once so far. Food is delivered mostly at the same time and to be consumed by 630pm.
Ms Janice Choo
Ms Janice Choo Verified Purchase
4.0 / 5

Food is not bad

The food is pretty yummy and the portion is sufficient for 2 person. The variety is good too, as there is no repeat of menu in 3 weeks. The soup is sometimes more, sometimes lesser. The food is prepared in the early afternoon, though delivered around 6pm. Food needs to be reheated.
Tingkat Order:
Mrs irene
Mrs irene Verified Purchase
3.0 / 5

To be frank, I won't order again

Delivery lunch is consistent timing, sometimes 11+ sometimes 12+ or 1pm which makes me inconvenience to plan my meeting time if im going out. Cater for 2 pax but sometimes the food can be 3/5 pcs instead of 4/6 pcs. We are not a big eater but somehow food consider quite less comparing to other caterer. Thus decided to reorder back the other one.
Meal Type: Lunch Meal Type: Lunch Number of pax: 2 Number of pax: 2 Number of pax: 2

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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Customer Photos

A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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