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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Charlyn
Ms Charlyn Verified Purchase
5.0 / 5

Overall is good…

The timing is always prompt. Would like more varieties of dishes and soup. Vegetables is about the same daily. The soup can be improved. The portion sometime is too little. Good thing is not saltish…
Choose one
Ms Joann
Ms Joann Verified Purchase
4.0 / 5

Value for Money dinner Tingkat

Been renewing monthly dinner tingkat for few months now. Value for money. Nice customer service.
However, there was 1 day of late delivery at 7pm which we were not notified. Customer Service picked up my message the next day and provided alternate number to contact after 6pm. That was good service recovery.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 30th Oct, 4:00PM
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