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Hewtop Catering Pte Ltd review

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Hewtop Catering Pte Ltd review

Exceptional 4.6/5 Last 6 months
9,503 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
Latest Promotions & Menus
4.0 /5
(Verified Purchase)
Reviewed on 9th Oct 2017
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Food
Service
Value
Reviewed on 9th Oct 2017 Verified Purchase
Food generally ok. Quantity of certain dishes were a bit little on some days for 2 pax.
Didn't quite fancy the soup and they allowed for change to 4 dishes instead.
Delivery was on time just nice for lunch.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 15th Sep 2017
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Food
Service
Value
Reviewed on 15th Sep 2017 Verified Purchase
Delivery time is good. Reached me at about 1030am daily. Staffs are friendly. Food is nice. Portion is big! So decided to continue for 20days.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Prawns
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 11th Sep 2017
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Food
Service
Value
Reviewed on 11th Sep 2017 Verified Purchase
Prefer Stir fry meat dish
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 26th Nov 2017
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Food
Service
Value
Reviewed on 26th Nov 2017 Verified Purchase
Nice food and big portion!
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 18th Sep 2017
More:
Food
Service
Value
Reviewed on 18th Sep 2017 Verified Purchase
Food is generally tasty, the soup is acceptable and the price and portion is reasonable.
Food aside, the call service is not responsive as we tried many times but no one answer.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Sweet sour fish slices
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 30th Aug 2017
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Food
Service
Value
Reviewed on 30th Aug 2017 Verified Purchase
Good. Tingkat packaging is better than microwave container, in terms of the vegetable still quite fresh upon receiving the tingkat
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 24th Jul 2017
More:
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Service
Value
  • family dinner
  • St George S Road
  • 24th Jul 2017
  • 1 Pax
Reviewed on 24th Jul 2017 Verified Purchase
Please bear with me. This review will be slightly long. If I can I will give No star.

I been order kid kitchen for he pass 6-7 months and only STARTED hilltop TODAY 24 July 2017. I though giving my granny (93yr Old) and uncle a change. Transfer ... More money done once I receive the text last week. Today I receive the msg that they had receive the payment with thank so I have what time is the delivery and I was told 3 o 7pm. Wow. 7pm. I told her 7pm is actually pretty late usually max 630pm would be good but no reply. I take it as ok nvm. Shall see how.

So. I start calling my granny from 4pm all the way till 7pm more then 10 call and there isn't any delivery yet and no number to call after 6pm! So I was already super mad from 630 to 7pm trying to look for a number but can't find so no choice I had to get her dinner. By the time they finish their dinner the delivery man finally came at about 730pm!

By now I already so mad and tell him why are you coming at this timing it's pointless as she had finish her meal! He explain that his car breakdown!

HELLO HILLTOP. There is no plan B so your car breakdown all your customer will be die of hunger? Why isn't anyone call to inform! WHY! he can't explain and left! I'm so mad seeing the food and had to bring to my cousin who stay nearby!

This probably the bad/worst ideal to change to hilltop. And they person has just reply my whatapp at 7.40pm! Throughout I been sending msg from 6.30pm and 7.40pm then you reply telling my sorry will help me to check tomorrow! Zzzz.

As for food. I stated clearly no SPICY FOOD. NO.. old pple can't eat. And I receive SPICY VEGETABLE! Wow! 2nd surprise! Kim's kitchen never did such mistake.

First time and will be my LAST time. Service line without a basic manner to inform your customer is a NO! I don't know how you guys think but to me regardless how nice your food I will not give a 2nd chance. Maybe I'm just unlucky. But late and spicy 2 surprise at one go is too much for a Monday night!

Thanks HILLTOP.
losing one customer is nothing to you I guess!
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 11th Aug 2017
More:
Food
Service
Value
Reviewed on 11th Aug 2017 Verified Purchase
Menu is good. Food is nice but a bit oily for us.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Probably

A customer just ordered for 50 pax for 31st May, 6:00PM
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