Hewtop Catering Pte Ltd Tingkat review

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Client	Event
Corporate	Bento for 24 guests on 29 Jun 2026
Corporate	Bento for 450 guests on 25 Jul 2026
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4.0 /5 (Verified Purchase) Reviewed on 14th Apr 2020 More: Food Service Value Mr James Tham Tingkat Telok Blangah Street 31 13th Apr 2020 3 Pax

Value for money but delivery could do better Reviewed on 14th Apr 2020 Verified Purchase Overall food was ok. Just that the egg on the first day is too salty. Delivery person hang on the gate but the contents were dripping and it made a mess on the floor for first and second day. Review was made on second day. Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: Veg and soup First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 13th Apr 2020 More: Food Service Value Ms Kweh Shiun Sze Friends/Family Event 13th Apr 2020 3 Pax

Basic food at affordable price, room for improvement Reviewed on 13th Apr 2020 Verified Purchase Food is a bit salty. Customer service can be improved further by being more organised e.g. confirming with customers of their order at least 3 working days before the order start date. Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 13th May 2020 More: Food Service Value Mr Felix Tan Daily dinner Ghim Moh Link 13th Apr 2020 2 Pax

Hewtop Daily dinner Reviewed on 13th May 2020 Verified Purchase Food was generally good. Delivery was superb with early delivery time. Packaging is also nice. The only drawback was sometimes the menu did not fit to our taste. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: sotong with cereal First time ordering from merchant: Yes Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 14th May 2020 More: Food Service Value JM Jia Mei Friends/Family Event 13th Apr 2020 1 Pax

Considering to change to another caterer after 1 month Reviewed on 14th May 2020 Verified Purchase Food quality not very high. Fried items tend to be over fried, eg fried fish was fried till it became very hard. Quantity not very consistent, sometimes very little. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: No

5.0 /5 (Verified Purchase) Reviewed on 5th May 2020 More: Food Service Value Ms Koh gek fong Tingkat Yishun 13th Apr 2020 3 Pax

Good tingkat for families Reviewed on 5th May 2020 Verified Purchase Very good portion and nice food. I opted out the soup and gotten some pretty good finger food which my kids can eat. Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: The additional 4th dish.. First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 21st Apr 2020 More: Food Service Value Ms Moy Ying Xue Circuit Breaker Choa Chu Kang Avenue 1 13th Apr 2020 2 Pax

Hewtop Tingkat Meal - Lunch Reviewed on 21st Apr 2020 Verified Purchase The vegetables for first day was horrible. There was lots of sand and the roots of the vegetables with sand was served in the boxes. The Tau Kee dish with Black Fungus also tasted sandy. Food from second day onwards tasted much better. I would also ... More like to comment on the service quality of this caterer. They are not responsive to my text messages. I had to chase them for their bank details to make payment to them. On the fifth day, my food was not delivered and I called and texted them for close to 2 hours then got a response from them. They claimed that driver has delivered the food, but I been checking my door every 10-15 mins and didnt see the food delivered. They compensated by extending the trial by 1 day. Show less Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: Chicken Drumlet First time ordering from merchant: Yes Will recommend this merchant: No

2.0 /5 (Verified Purchase) Reviewed on 20th Apr 2020 More: Food Service Value DC Diana Chee Tingkat Dinner Burgundy Crescent 13th Apr 2020 4 Pax

Unprofessional service Reviewed on 20th Apr 2020 Verified Purchase Very disappointing service. On 2 out of the 5 days, my dinner arrived before 3pm (before the stipulated time). The other it arrives around early 3pm. On two separate occasions, two dished have turned bad. Tried to inform caterer at all the phone ... More numbers we previously interacted, but feedback/concerns were just ignored. Not even an acknowledgement. This is a bad deal. While the dishes arrive early, they can be cold to the touch. Without any response from the caterer, can't help wondering if they gave us their leftover lunch dishes. Show less Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 21st Apr 2020 More: Food Service Value Mr Kwek Daily meals for old parent. Serangoon North 13th Apr 2020 1 Pax

Value for money but sometimes food spoilt when delievered. Reviewed on 21st Apr 2020 Verified Purchase First day, the veg had spoilt. Fed back and Hewtop apologised and will send extra dish for next day. Day 2, no extra dish but food was good. Fed back why not extra dish or portion and replied sorry will add next day. Day 3 came with extra dish, but ... More soup turned sour and already spoilt. Fed back but no replies this time. Value for money but will not reorder. Show less Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 13th Jul 2020 More: Food Service Value Ms Rachel Cheng Tingkat Jalan Sempadan 13th Apr 2020 1 Pax

Simple food but Not my preference Reviewed on 13th Jul 2020 Verified Purchase Compared to my previous orders, the food didn’t taste as good or fresh. However delivery was quite punctual. Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: Vegetables First time ordering from merchant: Yes Will recommend this merchant: No

2.0 /5 (Verified Purchase) Reviewed on 17th May 2020 More: Food Service Value Ms Rina Pang Tingkat/ Daily Meals Ang Mo Kio 13th Apr 2020 2 Pax

DO NOT ORDER Reviewed on 17th May 2020 Verified Purchase 1. Photos are deceiving 2. Never had so much repeated veg dishes in any tingkat service I've ordered before (same veg x8 times in 20days) 3. Most dishes are just way too bland or doesn't taste good (even for a non picky eater), eg: potato came ... More soggy or uncooked. Too many repeated dishes in 20 days... Often no meat included, fish came but it isn't fresh. 4. Even soup taste bad, I mean, how could one ruin soup? 5. Dinner tingkat came at 3pm which is way too early for any dinner time 6. All other caterers I've ordered from will send me their latest menu automatically. This company doesn't, even when I asked for it, management can see my msg but chose not to reply. Very bad service. 7. I always look forward to tingkat daily but Hewtop is the only catering I hope to end asap. DO NOT ORDER. Show less Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Favourite dish: None First time ordering from merchant: Yes Will recommend this merchant: No

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