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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Joyce Yuen
Joyce Yuen Verified Purchase
4.0 / 5

Good portion for the price

Most of their chicken dishes are quite boney w not much meat. Happened to order trial lunch from them and dinner from another company and turns out both food menu are same cuz they are sister company. Ended up with same lunch and dinner menu. I requested for no shrimp but they can't accommodate request as their vege usually has shrimp. Portion wise is good, plenty for 2 ladies to finish. If you want delivery man to notify when he has placed the food at the door, must inform caterer upon order, else won't know how long your food has been hanging at the door. That's what I was told. Otherwise food is acceptable and so is the ordering process.
Tingkat Order:
OB
Ms Ore Bee Hua Verified Purchase
5.0 / 5

Great service, delivery timing can be improved

Delivery person deserves compliments, really polite and responsible. Made sure food is personally handed to me instead of just hanging it outside the door, was patient though my movement was impeded.
Only thing that I hope can be improved is the delivery timing. Received food at 9+am, which is within timeframe stated on the website, but too early for lunch.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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