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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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424 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

TB
Mr Tang Boon Sen Verified Purchase
5.0 / 5

Delicious food appropriate for a cosy family & friends event

The dishes were generally well prepared and well packed. The pork ribs and prawns were particularly enjoyed by some of our diners.
Hock Hoe Heng Catering responded20th Jun 2023 11:29 AM

Thank you for your review! We appreciate your feedback. We are glad that you enjoyed the meal. Thank you for choosing our business!

Mr Lim Jek Sheng
Mr Lim Jek Sheng Verified Purchase
5.0 / 5

Probably not ordering again. But yam paste nicely cooked

The customer service was fast as when the delivery came, I those that there is an missing item. But it wasn't missing it was combine together with another dish.

The food taste bland for the fried rice and fish and the portion for the fried rice is super huge. Without consistency the portion of dish is so small. So small that they combine the prawn and fish together. I order for 15pax I think the prawn only have 18 pieces. Feel so embarrassed as I think my guest also didn't dare to eat.

Added their recommended kou rou with bun. It taste nice, Abit on the oily side. But note if u catering for 15 pax, it really comes with 15slices of kourou. So can order more add on of you want more for your guest.

Their yam paste is good. Very smooth and not too sweet. The best dish among all I've ordered.
Hock Hoe Heng Catering responded20th Jun 2023 11:29 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve portioning. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Mr Goh Boon Keong Robin
Mr Goh Boon Keong Robin Verified Purchase
5.0 / 5

Value for money and great food. The fried rice can be better

Good food and Value for money. Everything was good. But the fried rice can be better in term of appearance and taste
Salad Floss Prawns 沙拉松虾 Braised Tofu w Vege 红烧豆腐 Sotong Youtiao 索通油条 Cereal Fish Fillet 麦片鱼片
Hock Hoe Heng Catering responded20th Jun 2023 11:32 AM

Thank you for your review! We appreciate your feedback. We are glad that you enjoyed the food and we hear you on the aesthetic of the food! We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Mrs Catherine Chua
Mrs Catherine Chua Verified Purchase
5.0 / 5

Taste good,price good. will be better if portion more

Food came early before 6pm. The delivery guy was friendly and nice. Overall comments from relatives are food taste good except the quantity of the portion was less. Should have order 30paxs instead of 25paxs as food was not enough for the guests. Will order again next year for my CNY gathering.
Choose one Choose one Choose one Choose one Choose one+3 Choose one Choose one
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Hock Hoe Heng Catering responded20th Jun 2023 11:31 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve the portioning. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Ms Mandy
Ms Mandy Verified Purchase
4.0 / 5

Family Reunion

The food arrived on time. The portions were ok especially for the rice and dessert. The only dish my guests were not so satisfied is the crispy chicken with mango salad. There was no mango salad at all.
Hock Hoe Heng Catering responded20th Jun 2023 11:30 AM

Thank you for your review! We appreciate your feedback. We are glad that the portion is good for you and also understand your concern with the crispy mango chicken. We apologize for the inconvenience and are working on it. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Mr Terence Tan
Mr Terence Tan Verified Purchase
5.0 / 5

Ordered for CNY Day 1

Ordered for CNY day 1 celebrations. The food arrived on time and the food was adequate for my family.
Hock Hoe Heng Catering responded20th Jun 2023 11:37 AM

Thank you for your review! We appreciate your feedback and glad you enjoy the meal overall. Thank you for choosing our business!

CW
Mdm WONG MEI FONG Verified Purchase
5.0 / 5

Worth to order, will consider to reorder again

Value for money. Ordered 20 pax but Portion just nice enough for 30pax. Food came on time and served warm.

Can improve better on the noodles because it turn cold very quickly and became hard.
Braised Pork Buns  扣肉合包
Hock Hoe Heng Catering responded20th Jun 2023 11:37 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the temperature of the food and will look into solutions like providing thermal bags to keep the food warm. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Sylvia Liow
Sylvia Liow Verified Purchase
4.0 / 5

Very nice food

Good portion! Food is delicious n nice. Seller’s response is fast too. We will order again if we need.
Choose one
Hock Hoe Heng Catering responded20th Jun 2023 11:38 AM

Thank you for your review! We appreciate your feedback. Thank you for choosing our business!

Ms Amelia Tan
Ms Amelia Tan Verified Purchase
4.0 / 5

Yummy pineapple rice! Generous serving of food

Food arrived punctually. The pineapple fried rice tasted good and the portion is generous, fed more than 20 pax. Prawns are yummy though a little salty. Braised pork a little hard but the buns are nice. Food on the whole is ok
Braised Pork Buns  扣肉合包 Other Food Items or Photos of Event (Please fill in below)
Hock Hoe Heng Catering responded20th Jun 2023 11:36 AM

Thank you for your review! We appreciate your feedback.We glad that you enjoyed the food overall. we will continue to work on things that we are lacking to better serve our customers. Thank you for choosing our business!

JC
Ms Jenny Chong Verified Purchase
4.0 / 5

Must provide enough for 10 pax as listed in your price list.

Delivery was prompt but some food are not sufficient for 10 pax consumption. Need to improved on pineapple rice and fish maw soup.
Hock Hoe Heng Catering responded20th Jun 2023 11:35 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy and quality of the food. We apologize for the inconvenience and are working to improve the quality and control of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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A customer just ordered for 65 pax for delivery on 8th Nov, 12:00PM
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