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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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475 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

SH
Dr SI HOE YEEN LING Verified Purchase
5.0 / 5

Delicious food

Delicious food was delivered on time, specially enjoyed the Kong Ba Bao & Yam with gingko nut dessert. Would order again.
Hock Hoe Heng Catering responded19th Jun 2023 10:55 AM

Thank you for your review! We appreciate your feedback. We hope to have the opportunity to serve you again in the future and provide a even better experience. Thank you for choosing our business!

LL
Ms Lau Verified Purchase
4.0 / 5

Many choices to select

Ordered the portion of 15 pax and I must say the portion wise is not that much. Have to order additional dishes from elsewhere. Overall, the other dishes are just average, not for fussy eaters. Only the duck taste is good while the rest are just normal. Guests did not really like the food.
Other Food Items or Photos of Event (Please fill in below)
Hock Hoe Heng Catering responded19th Jun 2023 10:56 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve the quality and control of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Ms Jaslyn Siah
Ms Jaslyn Siah Verified Purchase
4.0 / 5

Birthday celebration

Food taste is not as good as other caterers. Fried rice was pretty bland and pandan chicken meat was sort of tough. Teochew crispy prawn roll was soggy. On the good side, broccoli with mushroom and salad pork floss prawns were passable. Portion was generous though.
Salad Floss Prawns 沙拉松虾 Broccoli w Mushrooms 芥兰花香菇
Hock Hoe Heng Catering responded19th Jun 2023 10:58 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy and quality of the food. We apologize for the inconvenience and are working to improve the quality and control of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

YY
Ms Yin Ying Chow Verified Purchase
4.0 / 5

Value for money and responsive caterer.

Portion size and taste are good considering the very affordable prices. Surprising the guests love the fried rice. Curry chicken is not spicy at all and very suitable for young children. Duck also tastes not bad.
Hock Hoe Heng Catering responded19th Jun 2023 10:58 AM

Thank you for your review! We appreciate your feedback. we are glad thay you enjoyed the food! We hope to have the opportunity to serve you again in the future and provide a even better experience. Thank you for choosing our business!

Mr LIM CHEE QUAN
Mr LIM CHEE QUAN Verified Purchase
5.0 / 5

Cheap and Value for money Mini-Buffet

This was a self collection at the caterer's place in Woodland. I was on time to pick the items which were already prepared at the door. The person in charge was very nice and polite and he helped me carried one bag to my car. The items were in 2 warmer bags to keep warm. The food were nice except that the Longevity Stir Fry Noodle was a bit salty and soggy and the noodle were all very short. The Braised Pork was a bit oily too. The rest of food were okay and nice.
Curry Chicken 咖喱鸡 Yam Paste w Ginko Nuts白果芋泥 Other Food Items or Photos of Event (Please fill in below) Braised Pork Buns 扣肉合包 Four Treasure Stuffed Lettuce 四宝蔬菜+2 Longevity Stir Fry Noodle 干捞长寿面
view more 6 photos & videos
Hock Hoe Heng Catering responded19th Jun 2023 11:00 AM

Thank you for your review! We appreciate your feedback. We are glad you enjoyed the food overall and also we understand your concern with the noodle and pork and have since then bring it up to the team to work on. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

M
Ms Joan Goh Verified Purchase
4.0 / 5

Pork rib was not too bad, the rest were soso

The pork ribs was not bad, but the fish was abit hard, the vegetables are too little(for 10 pax portion) and the fried foods were soso...
Hock Hoe Heng Catering responded19th Jun 2023 11:02 AM

Thank you for your review! We appreciate your feedback. We are glad you pork ribs and also we understand your concern with quantity and quality of the food and have since then bring it up to the team to work on. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

AL
Mr Alan Lim Verified Purchase
4.0 / 5

A trustful caterer

Delivery is on time. The foods is good, especially the braised chestnut duck. We also thanks seller for free prawn ball platter and drinks.
Hock Hoe Heng Catering responded19th Jun 2023 11:03 AM

Thank you for your review! We appreciate your feedback. We are glad you enjoyed our handmade signature tradiditonal braised chestnut duck . We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Ms Jolene Yang
Ms Jolene Yang Verified Purchase
3.0 / 5

I regretted my decision. Food wasnt cheap and it tasted bad.

Huge disappoinment, could have gotten better food elsewhere really regretted and embarrased abt the food
Pineapple rice was tasteless and bland.no ingredient.
porkribs was cooked with chilli sauce so spicy all the kids.sweet sour fish sauce was also spicy instead of chilli sauce. My son did not take his dinner.i had no appetite either.

Prawn was ok but no sweet sauce given
Ala carte duck was gamey according to guest no sauce was given
4 treasure vege tasted weird sour and bitter, on the verge of gg bad.i felt bad
Food was scheduled at 630pm.driver called at 5.10pm saying he has arrived.i was surprised they arrived way too early which means food was probably cooked at 3 plus 4 plus.

By the time my guest came food was soooooooo coooold.
I really hope they contact me and give me some explaination
Hock Hoe Heng Catering responded18th Jun 2023 01:44 PM

Hi Ms Jolene, thank you for the feedback. We have discussed and spoke with the team to trace back your order to see what went wrong. Apologies for the inconvenience caused and we hope to better serve you and all our customer in the future!

Ms NG POH MUAY FLORENCE NG
Ms NG POH MUAY FLORENCE NG Verified Purchase
4.0 / 5

The staff who delivery the food is friendly and helpful.

Generally the taste of the food is average, the portion is enough for 8-10 pax.
Prawn Roll is not that good which review said is the signiture dish for this restaurant. Dessert Yam paste is not bad but the Ginko nuts is not fresh which is disappointed. The spare rib is tender and nice. The Satay and sauce is tasty .
Hock Hoe Heng Catering responded19th Jun 2023 11:04 AM

Thank you for your review! We appreciate your feedback. We are glad you enjoyed the food overall and also we understand your concern with the ginko nuts and have since then bring it up to the team to better select it. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

M
Ms Michelle Verified Purchase
5.0 / 5

Price, potion -good, food ok only

Service was good
Potion was good more than enough
Price was fantastic .
With this price , consider good
The food so so .
Cereal prawn not many cereal more like pan fried prawn
Dessert yam was good not too sweet.
Cereal Prawns 麦片虾 Yang Chow Fried Rice 扬州炒饭
Hock Hoe Heng Catering responded19th Jun 2023 11:04 AM

Thank you for your review! We appreciate your feedback. We are glad you enjoyed the food overall. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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