Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months

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On-time delivery*81%

Food Quality4.0 / 5

Service & Communication4.3 / 5

Value4.1 / 5

Customer Photos (765)

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

yong sian Verified Purchase

others
12th Mar 2023
1 pax
Blossom Deluxe Delight (Serves 8-10pax)

21st Mar 2023

4.0 / 5

Good. Positive experience.

Communication was good. Delivery timing was good. Serving portions were good. Packaging was good. Everyone enjoyed the food. It's been a positive experience. Thank you.

Hock Hoe Heng Catering responded19th Jun 2023 11:05 AM

Thank you for your review! We appreciate your feedback. We are glad you enjoyed the food overall . We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Mr Terence Verified Purchase

Birthday
Woodlands Loop
25th Feb 2023
21 pax
Get-Together Mini Buffet @$11.90/pax

26th Feb 2023

5.0 / 5

Generally tasty food. Good portion and on time.

Food portion was good. Food ready on time. Curry chicken, prawn salted egg and.wu xiang were very nice and tasty. Dissapointed though with the cereal fish as hardly can see the cereal - kids dissapointed Coz they like the cereal. Yang Chou fried rice is decent - not so tasty. Overall very happy with the order. Highly recommended.

Other Food Items or Photos of Event (Please fill in below)

Hock Hoe Heng Catering responded20th Jun 2023 11:26 AM

Thank you for your review! We appreciate your feedback. We are glad that you enjoyed our signature handmade teochew crispy prawn roll, curry and the prawn. We also understand your concern with cereal fish and will work on it. We apologize for the inconvenience and are working to improve the quality of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Mr Kingsley ng Verified Purchase

House Warming
B Yishun Avenue 9
23rd Feb 2023
1 pax
Blossom Deluxe Delight (Serves 8-10pax)

24th Feb 2023

4.0 / 5

Quality and Quantity of the Foods can be improved

Pro:
- Last minute contacted the caterer and they kindly accepted it and also willing to change one of the dishes for me.
- the dessert Yam Paste & Barley Ginkgo was very good
- Foods quantity was good enough for 8ppl

Con:
- most of the foods qualities were below expectations.
- noodle was soggy, curry was more of like instant thick curry and braised pork was a little hard to chew.

Hock Hoe Heng Catering responded20th Jun 2023 11:28 AM

Thank you for your review! We appreciate your feedback. We glad that you enjoyed the desseret and also understand your concern with the quality of the rest of thefood. We apologize for the inconvenience and are working to improve the quality and control of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business! we promise to be better

Mr Tang Boon Sen Verified Purchase

Friends/Family Event
Pine Grove
19th Feb 2023
1 pax
Blossom Deluxe Delight (Serves 8-10pax)

21st Feb 2023

5.0 / 5

Delicious food appropriate for a cosy family & friends event

The dishes were generally well prepared and well packed. The pork ribs and prawns were particularly enjoyed by some of our diners.

Hock Hoe Heng Catering responded20th Jun 2023 11:29 AM

Thank you for your review! We appreciate your feedback. We are glad that you enjoyed the meal. Thank you for choosing our business!

Mr Lim Jek Sheng Verified Purchase

Birthday
Hazel Park Terrace
19th Feb 2023
15 pax
Get-Together Mini Buffet @$11.90/pax

23rd Feb 2023

5.0 / 5

Probably not ordering again. But yam paste nicely cooked

The customer service was fast as when the delivery came, I those that there is an missing item. But it wasn't missing it was combine together with another dish.

The food taste bland for the fried rice and fish and the portion for the fried rice is super huge. Without consistency the portion of dish is so small. So small that they combine the prawn and fish together. I order for 15pax I think the prawn only have 18 pieces. Feel so embarrassed as I think my guest also didn't dare to eat.

Added their recommended kou rou with bun. It taste nice, Abit on the oily side. But note if u catering for 15 pax, it really comes with 15slices of kourou. So can order more add on of you want more for your guest.

Their yam paste is good. Very smooth and not too sweet. The best dish among all I've ordered.

Hock Hoe Heng Catering responded20th Jun 2023 11:29 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve portioning. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Mr Goh Boon Keong Robin Verified Purchase

House Warming
C Rivervale Crescent
5th Feb 2023
30 pax
Get-Together Mini Buffet @$11.90/pax

5th Feb 2023

5.0 / 5

Value for money and great food. The fried rice can be better

Good food and Value for money. Everything was good. But the fried rice can be better in term of appearance and taste

Hock Hoe Heng Catering responded20th Jun 2023 11:32 AM

Thank you for your review! We appreciate your feedback. We are glad that you enjoyed the food and we hear you on the aesthetic of the food! We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Ms Janice Loo Verified Purchase

Friends/Family Event
5th Feb 2023
1 pax
Blossom Deluxe Delight (Serves 8-10pax)

9th Feb 2023

3.0 / 5

Mini buffet for 10paxes

Food quality is not bad, portion wise ok. But I will not order from this caterer again. Because this caterer didn’t provide any food thong and laddle, the first caterer which I came across that didn’t provide.

Hock Hoe Heng Catering responded18th Jun 2023 01:46 PM

Hi Ms Janice, as you ordered "take away" mini buffet, that is why we didnt provide the thongs and laddle for you. Not to worry, we have since find ways to solve this problem (by providing more utensils) and hope we can better serve you and everyone in the future.

Mrs Catherine Chua Verified Purchase

Friends/Family Event
B Choa Chu Kang Avenue 5
4th Feb 2023
25 pax
Mini Buffet 6 courses (min. 15 pax)

7th Feb 2023

5.0 / 5

Taste good,price good. will be better if portion more

Food came early before 6pm. The delivery guy was friendly and nice. Overall comments from relatives are food taste good except the quantity of the portion was less. Should have order 30paxs instead of 25paxs as food was not enough for the guests. Will order again next year for my CNY gathering.

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Hock Hoe Heng Catering responded20th Jun 2023 11:31 AM

Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve the portioning. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Ms Ellsie Tan Verified Purchase

Birthday
Dyson Road
4th Feb 2023
15 pax
Get-Together Mini Buffet @$15.90/pax

4th Feb 2023

3.0 / 5

Delay in delivery affected the freshness and quality of food

There was a delay in the food delivery by 30 minutes thereabouts. The caterer has compensated by giving free extra satay. A few dishes were lukewarm on arrival. Also quality of the paper plates are not up to standard. No disposable containers and servettes were provided.

Hock Hoe Heng Catering responded20th Jun 2023 11:35 AM

Thank you for your review! We appreciate your feedback. As you ordered mini buffet, the food does comes in disposable contatiners and we hear you on the servettes and will implement it. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Ms Mandy Verified Purchase

Friends/Family Event
Pandan Gardens
4th Feb 2023
20 pax
Mini Buffet 8 courses (min. 15 pax)

14th Feb 2023

4.0 / 5

Family Reunion

The food arrived on time. The portions were ok especially for the rice and dessert. The only dish my guests were not so satisfied is the crispy chicken with mango salad. There was no mango salad at all.

Hock Hoe Heng Catering responded20th Jun 2023 11:30 AM

Thank you for your review! We appreciate your feedback. We are glad that the portion is good for you and also understand your concern with the crispy mango chicken. We apologize for the inconvenience and are working on it. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

Delivery Feedback

Based on 437 customer responses.

On time or up to 30 min early: 356 (81.5%)
More than 30 min early: 58 (13.3%)
Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 306
Less than 10 min early: 3
10–15 min early: 11
15–30 min early: 36
More than 30 min early: 58
Less than 10 min late: 2
10–15 min late: 6
15–30 min late: 7
More than 30 min late: 8

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Hock Hoe Heng Catering

Customer Photos (765)

Reviews (475)

Good. Positive experience.

Generally tasty food. Good portion and on time.

Quality and Quantity of the Foods can be improved

Delicious food appropriate for a cosy family & friends event

Probably not ordering again. But yam paste nicely cooked

Value for money and great food. The fried rice can be better

Mini buffet for 10paxes

Taste good,price good. will be better if portion more

Delay in delivery affected the freshness and quality of food

Family Reunion

Delivery Feedback

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