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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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424 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LY
Ms Sharon Quah Verified Purchase
4.0 / 5

Value for money tingkat meal! Take note on arrival time!

Healthy food with less oil and salt. Occasionally food was delivered too early especially on Friday.
Hock Hoe Heng Catering responded3rd Jan 2022 01:35 AM

Hi Ms Sharon Quah! Thank you for the feedback given. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

CT
Mdm Carol Tan Verified Purchase
4.0 / 5

Value for money

Food portions are big, soups are provided in separate container per person. The taste of vegetables need to be improved.
Hock Hoe Heng Catering responded22nd Jan 2022 02:15 AM

Hi Mdm Carol Tan! Thank you for the review given. We will continue to work on the quality of our food. We appreciate all feedbacks given to help us improve.

TP
Mdm Tung Pik Yin Verified Purchase
4.0 / 5

Food portion is enough and has variety

Ordered this for sister's family to try. Feedback received was food portion was sufficient for two persons and was not too salty and not too oily. This suits their preference.
Hock Hoe Heng Catering responded25th Dec 2021 02:14 PM

Hi Mdm Tung Pik Yin! We appreciate the feedback given to us. We will continue to work harder on every aspect of our service and varieties of food to better serve all customers. Thank you!

K
Kim Verified Purchase
4.0 / 5

Plain dishes

The dishes are simple, plain with just less seasoning(salt, oil,sauce). Overall okay if you prefer plain dishes and health conscious. The surprise Friday fruit is much appreciated and look forward to.
Hock Hoe Heng Catering responded31st Dec 2021 06:19 PM

Hi Kim! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Ms MUI HIANG CHUA
Ms MUI HIANG CHUA Verified Purchase
4.0 / 5

Reliable Caterer and Delicious food for Dinner Every Day ,

Affordable tingkat of home cooked means. We prefer lesser fried dishes and more green vegetables.Food is reasonably good and could be better with more varieties on our menu. Delivery time a bit late . But a pleasant value added service was that they would provide fruits or dessert pence every week .
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Hock Hoe Heng Catering responded31st Dec 2021 06:20 PM

Hi Ms Mui Hiang Chua! Thank you for the review given. We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Mr Lim Wen Sheng
Mr Lim Wen Sheng Verified Purchase
4.0 / 5

Decent food and friendly delivery person.

The food is nice as compared to another caterer I used to order from. Service is good too just that the delivery is a bit too early. Everyday I received my Dinner Tingkat before 4pm.
Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal
Hock Hoe Heng Catering responded25th Dec 2021 02:11 PM

Hi Mr Lim Wen Sheng! Appreciate the review given. We will continue to work on every aspect to serve our customers better. Thank you.

Mr Adele
Mr Adele Verified Purchase
4.0 / 5

My family and i am really satisfied and happy with it :-))))

It was really yummy! I ordered this for my family and they loved it :-) will order again in future! Very satisfied
Choose one
Hock Hoe Heng Catering responded22nd Nov 2021 05:38 PM

Hi Mr Adele!

Appreciate the review given. We are pleased to hear that you and your family enjoyed the food. We will continue to work hard on every aspect to serve our customers better.

Thank you!

JH
Mr Johnny Ho Verified Purchase
4.0 / 5

The food is okay

The food is okay, but there was once where the green bean soup is sour, which is not very pleasant
Hock Hoe Heng Catering responded9th Dec 2021 06:29 PM

Hi Mr Johnny Ho! Thank you for the review and noted on the feedback given. Apologies for the unpleasant meal. We will continue work hard and improve in every aspects so as to serve everyone better. Cheers!

Mr Desmond B
Mr Desmond B Verified Purchase
4.0 / 5

Tingkat

Food variety quite limited. Don’t really like the steam fish. Delivery timing was on time. Hopefully will have more variety.
Hock Hoe Heng Catering responded25th Dec 2021 01:56 PM

Hi Mr Desmond B! Thank you for the feedback given. We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Ms samantha
Ms samantha Verified Purchase
5.0 / 5

Affordable, Delicious Family Buffet

Super value for money and my family enjoyed it!! placed a last min order but the team was super quick to confirm my order, definitely appreciative of their service. will definitely be back for more
Choose one
Hock Hoe Heng Catering responded22nd Nov 2021 12:44 AM

Hi Samantha! Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards! Thank You!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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A customer just ordered for 65 pax for delivery on 8th Nov, 12:00PM
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