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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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424 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tan Kim Leng
Mr Tan Kim Leng Verified Purchase
4.0 / 5

Affordable tingkat reminiscent of home-cooked meals.

Affordable tingkat reminiscent of home-cooked meals. Would prefer lesser fried dishes throughout the week and fresher seasonal vegetables (most were yellowish). Soups can be improved as well with more ingredients/variety. However as a whole, it's still better than typical caifan standard outside. Considering the price & taste of most of the dishes, we would consider this caterer again next time.
Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!)
Hock Hoe Heng Catering responded29th Dec 2021 03:14 PM

Hi Mr Tan Kim Leng! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Mr Chua
Mr Chua Verified Purchase
4.0 / 5

Okok low price

Food portion wasnt really big, taste wasnt that great, but still edible, could do better with flavours for some of the dishes
Hock Hoe Heng Catering responded7th Jan 2024 12:05 PM

Hi Mr Chua, sorry to hear that the food is not up to standard. We will continue to improve to serve our customers better.

Selene Liu
Selene Liu Verified Purchase
5.0 / 5

Repeat customer for many months!

Have been ordering with HHH for quite some time, and find that the variety continues to be good. Hope they continue to maintain consistency so we can continue to support.
Hock Hoe Heng Catering responded11th Jan 2022 09:46 PM

Hi Selene! Thank you for the review given. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

KN
Mr Kenny Ng Verified Purchase
4.0 / 5

I think it's one of the best caterier if not the best of all

The package is value for money. Food is reasonably good & could be better with more variaty that include international food
Hock Hoe Heng Catering responded21st Dec 2021 10:59 PM

Hi Mr Kenny Ng! Thank you for the review given. We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Mr Dennis Cheok
Mr Dennis Cheok Verified Purchase
5.0 / 5

Good Tingkat Food and Service

Food was relatively good just that sometimes the vegetables are yellowish probably due to it being overcooked. But a pleasant value-added service was that they would provide fruits or desserts once every week.
Hock Hoe Heng Catering responded25th Dec 2021 02:14 PM

Hi Mr Dennis Cheok! We appreciate the feedback given to us. We will continue to work harder on every expect of our service and varieties of food to better serve all customers. Thank you!

K
kim Verified Purchase
4.0 / 5

Home cooked, simple dishes

Simple dishes, not oily at all. Also v low salt content. Healthier choice. Glad to find dishes without much sticky or thick gravy. Portion is good. Look forward to the surprise fruits treat on Friday. Follow the published menu strictly.
Hock Hoe Heng Catering responded26th Nov 2021 08:20 PM

Hi Kim! Thank you for the review. We will continue to work hard in every aspects so as to serve everyone better. Cheers!

Ms Chung Shuying
Ms Chung Shuying Verified Purchase
4.0 / 5

Dinner Tingkat

Food portion is sufficient for two, usually will have fried dish in the meal.
Delivery timing is just nice for me.
Hock Hoe Heng Catering responded25th Dec 2021 02:17 PM

Hi Ms Chung Shuying! Appreciate the feedback given to us. We will continue to work harder on every expect of our service and varieties of food to better serve all customers. Moreover, we follow the menu 95% of the time. Menu might change without prior notice due to availability. Thank you!

Ms Kuah
Ms Kuah Verified Purchase
5.0 / 5

Will order again and have already re-order.

On the whole, I like most of the dishes, sometime got spring roll, potato samosa which is quite different from the other carterers and a small fruits every Friday.
Hock Hoe Heng Catering responded30th Nov 2021 01:06 AM

Hi Ms Kuah! Appreciate on the review given. We are pleased to hear that you enjoyed the food delivered to you. We promised to do our best to keep up to the standards! Thank You!

Mr Chia
Mr Chia Verified Purchase
4.0 / 5

Good food and good timing .

Good food, good timing. This service was quite strong in terms of variety and its veggies and chicken dishes.
Tingkat Dinner 20 Days Meal (First time customer only!)
Hock Hoe Heng Catering responded1st Dec 2021 06:52 PM

Hi Mr Chia! Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food and service we provided. we promised to continue doing our best to keep up to the standards! Thank You!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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