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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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475 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Highly Recommended source, VERY Helpful and good value

Very Good ! Service is excellent. Delivery on time . Highly Recommended yes all.
Hock Hoe Heng Catering responded21st Dec 2021 10:49 PM

Hi Ms Elice!

Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards!

Thank You!

H
Ms Hong Verified Purchase
5.0 / 5

Good Food for Family Lunch Gathering

Fast in order confirmation. Food delivery was punctual. The pig stomach and chicken soup is the most delicious, not oily and not salty. The sauce for sweet and sour fish packed separately, taste good. Herbal chicken and nai bai vegetable are good too. 6 packets of white rice (inclusive) taste soft and good. The food arrived in fresh and hot condition. A nice lunch for the day.
Herbal Chicken (whole)  药材鸡 ( +$18<i></i> ) Sweet and sour fish 酸甜鱼片 Stir fry milk cabbage 炒奶白 Pig organs with chicken 猪肚鸡肉
Hock Hoe Heng Catering responded21st Dec 2021 10:51 PM

Hi Ms Hong, Thank you for the wonderful review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards! Much appreciated!

Ms Yu Fang Oh
Ms Yu Fang Oh Verified Purchase
4.0 / 5

Will reconsider again when ordering.

Food doesn't meet the expectation.
Famosa is very soggy
Fried rice has no taste
Vegetables doesn't look appealing.
Other Food Items or Photos of Event (Please fill in below)
Hock Hoe Heng Catering responded25th May 2023 12:38 AM

Hi Ms Yu Fang Oh! Thank you for the feedback. We will work harder on every expect on quality of food to better serve all customers. Hope to serve you again. Thank you.

Ms Law Chin Choo
Ms Law Chin Choo Verified Purchase
4.0 / 5

Value for Money Lunch for Family

The food is good except for Cereal Fish which was rather hard. We like the braised pork buns and the 10 ingredients tonic soup with duck.
Also appreciate the free delivery service thought it came earlier than scheduled time.
Salted egg prawns 咸蛋虾 Braised pork buns 扣肉合包 ( +$12<i></i> ) Ten ingredients tonic soup with duck 十全鸭
Hock Hoe Heng Catering responded21st Dec 2021 10:53 PM

Hi Ms Law Chin Choo! Thank you for the feedback given. We will look into it and continue to work hard in every aspects so as to serve everyone better. Cheers!

Selene Liu
Selene Liu Verified Purchase
5.0 / 5

Good variety on the menu.

Usually don't refer to the menu as my family and I enjoy the variety that we get each day. We look forward to newer menus as we've been renewing our tingkat delivery with HHH for many months. :)
Hock Hoe Heng Catering responded17th Jan 2022 04:07 PM

Hi Ms Selene Liu,

Appreciate the awesome review given. We are pleased to know that you and your family enjoyed the food delivered to you. We promised to do our best to keep up to the standards.

Thank you.

Mr Dennis Cheok
Mr Dennis Cheok Verified Purchase
4.0 / 5

Good food at affordable prices

The food is not bad and the service is good as well. They give soup portion according to the number of pax.
Hock Hoe Heng Catering responded22nd Jan 2022 02:19 AM

Hi Mr Dennis Cheok! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

KN
Mr Kenny Ng Verified Purchase
4.0 / 5

The Daily meal tingkat is satisfactory & delivery was on tim

The tingkat package of hock Hoe heng restaurant is value for money. Food is ok & delivery was on time.
Hock Hoe Heng Catering responded22nd Jan 2022 02:17 AM

Hi Mr Kenny Ng! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Ms Kuah
Ms Kuah Verified Purchase
4.0 / 5

Just trying different menu out first.

According to my sister, too many processed food like black pepper smoke duck, fried scallop which is not good for her.
Hock Hoe Heng Catering responded21st Dec 2021 10:57 PM

Hi Ms Kuah! Thank you for the feedback given. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

Ms Tebby
Ms Tebby Verified Purchase
4.0 / 5

Overall okay...

So far not bad.....not so salty and oily too...juz portion abit small but soup are enough for us....
Hock Hoe Heng Catering responded5th Jan 2022 07:01 PM

Hi Ms Tebby! Thank you for the review given. We will continue to work on the quality and quantity of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Mr Sam Lim
Mr Sam Lim Verified Purchase
4.0 / 5

Portion is small, bit oily,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Portion is less, bit oily,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal+2 Tingkat Dinner 20 Days Meal
view more 6 photos & videos
Hock Hoe Heng Catering responded29th Jan 2022 01:01 PM

Hi Mr Sam Lim! Thank you for the feedback given. We will look into this issue and will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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