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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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475 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Adele
Mr Adele Verified Purchase
4.0 / 5

My family and i am really satisfied and happy with it :-))))

It was really yummy! I ordered this for my family and they loved it :-) will order again in future! Very satisfied
Choose one
Hock Hoe Heng Catering responded22nd Nov 2021 05:38 PM

Hi Mr Adele!

Appreciate the review given. We are pleased to hear that you and your family enjoyed the food. We will continue to work hard on every aspect to serve our customers better.

Thank you!

JH
Mr Johnny Ho Verified Purchase
4.0 / 5

The food is okay

The food is okay, but there was once where the green bean soup is sour, which is not very pleasant
Hock Hoe Heng Catering responded9th Dec 2021 06:29 PM

Hi Mr Johnny Ho! Thank you for the review and noted on the feedback given. Apologies for the unpleasant meal. We will continue work hard and improve in every aspects so as to serve everyone better. Cheers!

Mr Desmond B
Mr Desmond B Verified Purchase
4.0 / 5

Tingkat

Food variety quite limited. Don’t really like the steam fish. Delivery timing was on time. Hopefully will have more variety.
Hock Hoe Heng Catering responded25th Dec 2021 01:56 PM

Hi Mr Desmond B! Thank you for the feedback given. We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Ms samantha
Ms samantha Verified Purchase
5.0 / 5

Affordable, Delicious Family Buffet

Super value for money and my family enjoyed it!! placed a last min order but the team was super quick to confirm my order, definitely appreciative of their service. will definitely be back for more
Choose one
Hock Hoe Heng Catering responded22nd Nov 2021 12:44 AM

Hi Samantha! Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards! Thank You!

Mr Tan Kim Leng
Mr Tan Kim Leng Verified Purchase
4.0 / 5

Affordable tingkat reminiscent of home-cooked meals.

Affordable tingkat reminiscent of home-cooked meals. Would prefer lesser fried dishes throughout the week and fresher seasonal vegetables (most were yellowish). Soups can be improved as well with more ingredients/variety. However as a whole, it's still better than typical caifan standard outside. Considering the price & taste of most of the dishes, we would consider this caterer again next time.
Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!)
Hock Hoe Heng Catering responded29th Dec 2021 03:14 PM

Hi Mr Tan Kim Leng! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Mr Chua
Mr Chua Verified Purchase
4.0 / 5

Okok low price

Food portion wasnt really big, taste wasnt that great, but still edible, could do better with flavours for some of the dishes
Hock Hoe Heng Catering responded7th Jan 2024 12:05 PM

Hi Mr Chua, sorry to hear that the food is not up to standard. We will continue to improve to serve our customers better.

Selene Liu
Selene Liu Verified Purchase
5.0 / 5

Repeat customer for many months!

Have been ordering with HHH for quite some time, and find that the variety continues to be good. Hope they continue to maintain consistency so we can continue to support.
Hock Hoe Heng Catering responded11th Jan 2022 09:46 PM

Hi Selene! Thank you for the review given. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

KN
Mr Kenny Ng Verified Purchase
4.0 / 5

I think it's one of the best caterier if not the best of all

The package is value for money. Food is reasonably good & could be better with more variaty that include international food
Hock Hoe Heng Catering responded21st Dec 2021 10:59 PM

Hi Mr Kenny Ng! Thank you for the review given. We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Mr Dennis Cheok
Mr Dennis Cheok Verified Purchase
5.0 / 5

Good Tingkat Food and Service

Food was relatively good just that sometimes the vegetables are yellowish probably due to it being overcooked. But a pleasant value-added service was that they would provide fruits or desserts once every week.
Hock Hoe Heng Catering responded25th Dec 2021 02:14 PM

Hi Mr Dennis Cheok! We appreciate the feedback given to us. We will continue to work harder on every expect of our service and varieties of food to better serve all customers. Thank you!

Ms Xiang Ting Joanne Fong
Ms Xiang Ting Joanne Fong Verified Purchase
2.0 / 5

First time trying and does not suit my liking

Food portion was very little and food not very nice thus cancelled the order after the first trial for 20 days. Portion was too little for 1 pax and dishes not appetizing.
Tingkat Dinner 20 Days Meal
Hock Hoe Heng Catering responded14th Feb 2022 06:48 PM

Hi Ms Xiang Ting Joanne Fong,

As spoken through WhatsApp, we appreciate the feedback given to us for food and value category. We will continue to work on the quality and quantity of our food and come up with more varieties on our menu to serve everyone better.

Besides, please let us know how to improve on our service so as to serve our customers better.

Thank you!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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