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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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424 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Shin Chia
Ms Shin Chia Verified Purchase
4.0 / 5

Good Service and Nice Caterer

Food and service are good. Hope to improve the variety of the dishes instead of giving fried dished everyday.
Hock Hoe Heng Catering responded16th Sep 2021 12:04 AM

Hello Ms Shin Chia, appreciate the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Thank you.

Ms Rebecca
Ms Rebecca Verified Purchase
4.0 / 5

Timing of delivery is good before 7pm. Amount is sufficient.

Timing of delivery is good before 7pm. Sometimes 3 of 4 dishes are fried. Sometimes the vegetables had turned yellow.
Hock Hoe Heng Catering responded2nd Sep 2021 10:01 PM

Hi Ms Rebecca! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!

KN
Mr Kenny Ng Verified Purchase
4.0 / 5

Value for money

The Delivery time is probably a little too early but variety is good.
This caterer is Value for money
Hock Hoe Heng Catering responded23rd Aug 2021 04:43 PM

Hi Mr Kenny Ng! Thank you for the review. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

HK
Mdm Helen Koh Verified Purchase
4.0 / 5

Wide varieties. No repetition of menu in 20 days cycle

Both food and delivery service are good.
To improve chicken cutlets to bigger pieces for better presentation
Hock Hoe Heng Catering responded20th Sep 2021 02:48 PM

Hi Mdm Helen Koh! Appreciate the feedback given to us. We will continue to work harder on every expect of our service and quality of the food to serve all customers better. Thank you!

N
Mr NG Verified Purchase
4.0 / 5

Good, but can be Better

Food is ok, but the serving portion is small. Hope the serving portion can be bigger, and to see more meat dishes varieties as it was quite disappointing to see 2 vegetable dishes on some days. Thank you.
Hock Hoe Heng Catering responded20th Aug 2021 05:02 PM

Hi Mr Ng! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!

Ms Cheah Pek Yong
Ms Cheah Pek Yong Verified Purchase
4.0 / 5

Kid-friendly menu with variety of delicious nouristment soup

Food is nice and kids friendly with good portion especially the soup is delicious and have more variety. Friday free fruit/dessert.
Choose one
Hock Hoe Heng Catering responded11th Aug 2021 12:04 PM

Hi Ms Cheah Pek Yong! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service or quality of food to better serve all customers. Cheers!

Selene Liu
Selene Liu Verified Purchase
5.0 / 5

Good value and variety for daily dinner

Food from HHH is quite tasty and there is a good variety. I have renewed my tingkat delivery with them more than once. Value for money too!
Hock Hoe Heng Catering responded13th Sep 2021 04:38 PM

Hi Selene! Thank you for the awesome review. We promised we will do our best to keep up to the standards! Cheers!

TY
Mr Terence Yeo Verified Purchase
4.0 / 5

Portion is small for 2 persons

Hock Hoe Heng food is the portion is small for 2 persons. Food is sometime too plain and simple.
Hock Hoe Heng Catering responded18th Aug 2021 08:49 PM

Hi Mr Terence Yeo! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!

Mrs Cindy Koh
Mrs Cindy Koh Verified Purchase
5.0 / 5

2 pax tingkat dinner. Taste is good but portion small

A little hiccups along the way but was rectified well by the in charge. Portion seems a little smaller than most tingkat. Taste wise is ok.
Choose one Tingkat Dinner Meal 3 days period
Hock Hoe Heng Catering responded24th Jul 2021 02:36 PM

Hi Mrs Cindy Koh! Thank you for the feedback given to us. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better. Cheers!

Mr Sam Lim
Mr Sam Lim Verified Purchase
5.0 / 5

Hopefully the food portion will improve

The food is nice but oily, ☺️like the surprise dessert ,I’m not a big eater But The food portion A bit too less for 1pax , hopefully the food portion will improve.
Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!)+3 Tingkat Dinner 20 Days Meal (First time customer only!) Tingkat Dinner 20 Days Meal (First time customer only!)
view more 7 photos & videos
Hock Hoe Heng Catering responded9th Sep 2021 12:51 PM

Hi Mr Sam Lim! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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