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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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475 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms MiiKa Wong
Ms MiiKa Wong Verified Purchase
5.0 / 5

Ok good got improvement

Their portion got improve already after so many complaint from me . Haha

Anyway this is my 3rd time renew . Will renew another month again . Hope you will change menu after awhile ok . If not customer eat Liao will sian .

Thanks boss
Choose one
Hock Hoe Heng Catering responded14th Nov 2021 05:08 PM

Hi Ms Miika Wong!

Appreciate for the feedback given to us. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better.

Thank you!

Mr Brian Leoh
Mr Brian Leoh Verified Purchase
4.0 / 5

Budget choice with Limited Food Selection

The food quality maintains as usual, decent but food choices limited. Overall, for budget and non-choosy selection, this could be a choice.
Hock Hoe Heng Catering responded14th Nov 2021 05:28 PM

Hi Mr Brian Leoh! We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve. Thank you!

Mr KU WEI CHIET
Mr KU WEI CHIET Verified Purchase
4.0 / 5

Will order again. Recommend....

Food is better compared with other caterers. Delivery always on-time. Will order again. Recommend....
Hock Hoe Heng Catering responded14th Nov 2021 05:09 PM

Hi Mr Ku Wei Chiet! Thank you for the review provided. We will continue to work hard in every expects so as to serve everyone better. Cheers!

Mrs Chew Wan Lin
Mrs Chew Wan Lin Verified Purchase
4.0 / 5

Good mini buffet

Punctual delivery, food was hot. Value for money taste ok. Portion was ok for the family and can go second serving.
Other Food Items or Photos of Event (Please fill in below)
Hock Hoe Heng Catering responded2nd Nov 2021 04:03 PM

Hi Mrs Chew Wan Lin! Thank you for the review given to us. We promised we will do our best to keep up to the standards! Cheers!

Ms Cheok
Ms Cheok Verified Purchase
4.0 / 5

Tingkat that I will recommend :)

The food is delicious and portion is also just nice for 1 pax. The taste is really up to my expectation and would reorder! :)
Hock Hoe Heng Catering responded24th Oct 2021 02:19 AM

Hi Ms Cheok! Appreciate the that you enjoyed the food we prepared. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Thank you!

ML
Mr Sharon Quah Verified Purchase
4.0 / 5

Simple cooking like home cook food with 3 dishes and a soup.

Its a simple home cook food with less oil and salty for 3 dishes with 1 soup. The rice is nice, well cooked.
Hock Hoe Heng Catering responded1st Nov 2021 08:52 PM

Hi Mr Sharon Quah! Thank you for the review provided. We will continue to work harder on every expect of our service and portion of food to better serve all customers. Thank you!

AL
Ms Connie Verified Purchase
5.0 / 5

Worth for money, healthy choice

I am returning customer. So far the food is well packed and come with 2 soups for 2 pax. Overall worth for money
Hock Hoe Heng Catering responded14th Nov 2021 05:06 PM

Hi Ms Connie! Thank you for the review provided. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better. Cheers :)

Ms Rina Pang
Ms Rina Pang Verified Purchase
4.0 / 5

Good

Pros: Cheap. Weekly menu available.
Cons: Taste is so-so. Portion comparatively small. Frequent use of processed food. Food came very early foodline
Hock Hoe Heng Catering responded8th Nov 2021 04:47 PM

Hi Ms Rina Pang!

Appreciate for the feedback given to us. We will continue to work harder on every expect of our service and portion of food to better serve all customers.

Our delivery time is within 3pm to 7pm. Time might varies due to traffic jam, heavy rain, etc. Therefore, we are unable to provide the definite time of delivery to you. Kindly understands.

Thank you.

Ms Livern
Ms Livern Verified Purchase
5.0 / 5

Good taste, worth to try

1st time customer. The food is generally good taste. will consider to order from them if need the tingkat service.
Hock Hoe Heng Catering responded19th Oct 2021 01:40 AM

Hi Ms Livern! Thank you for the wonderful review. We are pleased to hear that you enjoyed the meal served by us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!

HK
Mdm Helen Koh Verified Purchase
4.0 / 5

Food quality and service are good

The quality of food and the portions served are reasonable. Food not too oily, vegetable dish usually stir fried.
Hock Hoe Heng Catering responded14th Nov 2021 05:05 PM

Hi Mdm Helen Koh! Appreciate for the review given. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better. Thank you!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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