🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

Write a Review

Swipe left for more quick filters

51 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms AGNES
Ms AGNES Verified Purchase
3.0 / 5

DELIVERY MET WITH ACCIDENT

The service wasn't that great as the driver met with an accident as it was raining that day. Whereas customer service did gave us prompt reply and explaination.
Hock Hoe Heng Catering responded7th Jan 2024 06:54 PM

Hi Ms Agnes, sorry for the inconvenience caused and thank you for the review given. We will continue to improve to serve our customers better.

Mdm Tan
Mdm Tan Verified Purchase
3.0 / 5

15pax order, but only 10pax portion came!

I have ordered a 15 pax mini buffet and it did arrived on time. But the portion was like for 10 pax portion! Me and my guests are embarrassed to take more food as there are not enough to serve the guests that came much later.

Although they gave us “free samosa”, the 6 dishes + free samosa are not enough to serve for 15 person! For one of the dish selected, I had even topped up $$ for the recommended duck dish, but the duck dish turned out to be a very small portion and not worth the money topped up for it!

I feel sad for my guests that they came for dinner and not had enough to fill their tummy.

I would never order from this caterer again! Definitely never!
Hock Hoe Heng Catering responded18th Jun 2023 01:40 PM

Hi Mdm Tan, thank you very much for the feedback. We have since brought this matter up to the kitchen crew and promise we will be better and this will not happen again. Once again we are sincerely sorry for the inconvenience caused to you and your guest and we hope to better serve all out customer from today onwards!

Ms Jolene Yang
Ms Jolene Yang Verified Purchase
3.0 / 5

I regretted my decision. Food wasnt cheap and it tasted bad.

Huge disappoinment, could have gotten better food elsewhere really regretted and embarrased abt the food
Pineapple rice was tasteless and bland.no ingredient.
porkribs was cooked with chilli sauce so spicy all the kids.sweet sour fish sauce was also spicy instead of chilli sauce. My son did not take his dinner.i had no appetite either.

Prawn was ok but no sweet sauce given
Ala carte duck was gamey according to guest no sauce was given
4 treasure vege tasted weird sour and bitter, on the verge of gg bad.i felt bad
Food was scheduled at 630pm.driver called at 5.10pm saying he has arrived.i was surprised they arrived way too early which means food was probably cooked at 3 plus 4 plus.

By the time my guest came food was soooooooo coooold.
I really hope they contact me and give me some explaination
Hock Hoe Heng Catering responded18th Jun 2023 01:44 PM

Hi Ms Jolene, thank you for the feedback. We have discussed and spoke with the team to trace back your order to see what went wrong. Apologies for the inconvenience caused and we hope to better serve you and all our customer in the future!

Ms Janice Loo
Ms Janice Loo Verified Purchase
3.0 / 5

Mini buffet for 10paxes

Food quality is not bad, portion wise ok. But I will not order from this caterer again. Because this caterer didn’t provide any food thong and laddle, the first caterer which I came across that didn’t provide.
Hock Hoe Heng Catering responded18th Jun 2023 01:46 PM

Hi Ms Janice, as you ordered "take away" mini buffet, that is why we didnt provide the thongs and laddle for you. Not to worry, we have since find ways to solve this problem (by providing more utensils) and hope we can better serve you and everyone in the future.

Ms Ellsie Tan
Ms Ellsie Tan Verified Purchase
3.0 / 5

Delay in delivery affected the freshness and quality of food

There was a delay in the food delivery by 30 minutes thereabouts. The caterer has compensated by giving free extra satay. A few dishes were lukewarm on arrival. Also quality of the paper plates are not up to standard. No disposable containers and servettes were provided.
Hock Hoe Heng Catering responded20th Jun 2023 11:35 AM

Thank you for your review! We appreciate your feedback. As you ordered mini buffet, the food does comes in disposable contatiners and we hear you on the servettes and will implement it. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

K
Kenny Verified Purchase
3.0 / 5

Mini buffet take cannot choose your own preferred food

I ordered 8 course buffet but missing mini chocolate eclair which I like most. Ordered sweet n sour fish but received cereal fish which is too hard. Ordered five spices prawn balls but dun think it's correct and is overcooked. Ordered deep fried butter prawn but received salted egg prawn, luckily taste quite well. Ordered stir fried Hong Kong mee but received different type of noodle n too salty. Although they gave 2 boxes of curry chicken full of gravy but the Chicken was cut into very small pieces eg a 3 joint wing was chopped into 5 small pieces. Roasted suckling pig only about 20% crispy the rest of crispy skin not crispy at all. I was wondering if I was ordering buffet with my preferred food or just any food the catering prepared. No disposal table cloth, scoops, serviettes n name card or brochure provided. Totally disappointed with this catering n spoil my event totally
Braised assorted Beancurd 红烧豆腐 Fried Hong Kong mee
香港炒面 Charcoal Roasted Crispy Suckling Pig 脆皮烧猪 Signature Five spice prawn balls 五香虾枣 Deep fried butter prawns 香炸牛油虾+4 Sweet & sour fish fillet 酸甜鱼片 Yam Paste w Ginko nuts 白果芋泥 Curry Chicken 咖喱鸡
view more 8 photos & videos
Mr Danny Low
Mr Danny Low Verified Purchase
3.0 / 5

Acceptable but room for improvement

The food arrived very early around 4pm plus. It came with warmer. Food is normal but the portion is small. The Cold Platter Combination is not impressive at all, the century egg is not fresh and the rest is like fast food quality. The better dish is the abalone and prawn.
Cold Platter Combination
六彩平盘 White Boiled Fresh Prawns
白灼鲜蝦 Prosperity Yu Sheng (w Abalone)
发财鱼生 (+鲍鱼) Sweet and Sour Grouper (Mild Spicy)
酸甜石斑 One Pot Dish w Abalones (Soup)
一品炖锅鲍鱼立+2 Choose one
view more 6 photos & videos

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

Review filters

Sort By

Review photo

Order Now

Customer Photos

A customer just ordered Tingkat
for 2 pax
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,282
Menus
999+
Chat / Call
Chat / Call
Account