DELIVERY MET WITH ACCIDENT
Hock Hoe Heng Catering responded7th Jan 2024 06:54 PM
Hi Ms Agnes, sorry for the inconvenience caused and thank you for the review given. We will continue to improve to serve our customers better.
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Hi Ms Agnes, sorry for the inconvenience caused and thank you for the review given. We will continue to improve to serve our customers better.
Hi Mdm Tan, thank you very much for the feedback. We have since brought this matter up to the kitchen crew and promise we will be better and this will not happen again. Once again we are sincerely sorry for the inconvenience caused to you and your guest and we hope to better serve all out customer from today onwards!
Hi Ms Jolene, thank you for the feedback. We have discussed and spoke with the team to trace back your order to see what went wrong. Apologies for the inconvenience caused and we hope to better serve you and all our customer in the future!
Hi Ms Janice, as you ordered "take away" mini buffet, that is why we didnt provide the thongs and laddle for you. Not to worry, we have since find ways to solve this problem (by providing more utensils) and hope we can better serve you and everyone in the future.
Thank you for your review! We appreciate your feedback. As you ordered mini buffet, the food does comes in disposable contatiners and we hear you on the servettes and will implement it. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!