Hock Hoe Heng Catering

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Wee Lee Ling Verified Purchase

Dinner tingkat
Avenue 4
6th Apr 2021
2 pax
Tingkat Dinner 20 Days Meal

5th May 2021

4.0 / 5

Nice food above average!

Food taste good, but inconsistent. Grateful that they take in feedback and are trying to improve their processes and food quality and varieties. Keep it up!

Hock Hoe Heng Catering responded6th May 2021 03:51 PM

Hi Ms Wee Lee Ling, thank you for the good review and feedback. We will constantly try to improve so all our customers can get the best from us. Good food never fails to satisfy someone! Cheers!

Ms MEI Verified Purchase

dinner
Ang Mo Kio Ave 4
5th Apr 2021
1 pax
Tingkat Dinner Meal 3 days period

8th Apr 2021

4.0 / 5

Nothing to comment for the price of $24/ at this moment at t

The food was alright with the price of $24 for 3 days. However the vegetable a little overcook and the soup a bit bland.

Hock Hoe Heng Catering responded6th May 2021 03:45 PM

Hi Ms Mei, we thank you for the constant support (multiple orders) that you have gave us. We appreciate your feedback and promise to work hand in hand with the kitchen crew/team to serve better and more consistent food in the future. Cheers!

Lim Ai Kim Verified Purchase

Tingkat
Yishun Avenue 11
5th Apr 2021
3 pax
Tingkat Dinner 20 Days Meal

28th May 2021

5.0 / 5

Food generally taste good and healthier as not salty.

Food generally taste good and looks more healthier as not salty. However, variety seems lesser than previous caterer. Plus point is that delivery arrives not too early or too late at around 5+pm and delivery man is polite and patience.
Perhaps can improve by using stainless steel tingkat container instead of disposable plastic container which is not environmentally friendly.

Hock Hoe Heng Catering responded7th Jun 2021 12:00 PM

Hello Mrs Connie, thank you very much for the positive review. This month (June) we have came up with more varieties of food to serve our customers better as from the feedback we have garnered over the past few weeks. Also, we will look into improving based on the feedback given by you to use more of steel containers. Once again we appreciate your time to write us a review! Cheers!

Mdm Yeo Shu Ya Verified Purchase

Friends/Family Event
Woodlands Loop
4th Apr 2021
18 pax
Mini Buffet 6 courses (min. 15 pax)

11th Apr 2021

5.0 / 5

Value for money and overall satisfaction!

Noodles is slightly soggy, could be we eat quite late after self collection. Salted egg prawn taste nice, but the prawns don't seem very fresh as the peeling is not smooth.

view more 7 photos & videos

Hock Hoe Heng Catering responded6th May 2021 03:46 PM

Hi Mdm Yeo Shu Ya, thank you for the support once again. All feedbacks are important to us and we promise to serve fresher and better food to you and your love ones in the future. Cheers!

Ms Angie Lim Verified Purchase

tingkat
A Buangkok Crescent
30th Mar 2021
2 pax
Tingkat Dinner 20 Days Meal

17th May 2021

4.0 / 5

Dinner tingkat

Overall i like the soup being well wrapped with cling wrap. different from other caterers. Soup could have a wider variety though.

Hock Hoe Heng Catering responded19th May 2021 01:42 PM

Hi Ms Angie, thank you for the Positive review. We appreciate the feedback given and will work hand in hand with our team to provide more varieties of dishes for you and others in the future. Thank you for your support!

Ms MEI Verified Purchase

Tingkat/ Daily Meals
Ang Mo Kio Avenue 4
29th Mar 2021
1 pax
Tingkat Dinner Meal 3 days period

1st Apr 2021

4.0 / 5

It would be better not to have luncheon meat in the menu

Overall is alright for the of $24/ (3 days). The dish normal compare to the other caterer but as mentioned the price is OK.

Hock Hoe Heng Catering responded2nd Apr 2021 03:39 PM

Hello Ms Mei, thank you very much for the feedback. We will try our best to constantly improve on our TingKats menu to better serve you and other customers in the future!

Mr Roy Verified Purchase

Tingkat dinner
23rd Mar 2021
2 pax
Tingkat Dinner 20 Days Meal

25th Apr 2021

4.0 / 5

Food was delicious. Not too oily or salty. Deliver on time.

Food was delicious and tasty. Not too oily or salty. Deliver on time. Will order again. Thank you.

Hock Hoe Heng Catering responded6th May 2021 03:49 PM

Greetings Mr Roy, thank you for the awesome review. We will continue to work to improve to better serve all customers in the future. Cheers!!

Cindy Verified Purchase

Tingkat
Yishun Ave 11
22nd Mar 2021
3 pax
Tingkat Dinner 20 Days Meal

21st May 2021

4.0 / 5

Can be better

They used to serve really high quality food and our family look forward having each meal with them. really the tze char standard or even better!

From high standard cooking to good food presentation but afetr 1 mth, all standard drop and sometimes it is not comparable to even the av one we used to order from.

Portions is inconsistent and recently receiving yellow vegetables.

To be honest, we though that we have found the one we can stic to at least for the next 6 mths...now i am already exploring other options.. worse, i ahve even recommended my friends and families to order..now i regretted.

Please improve on your menu options and food.

I look forward to better food so i am consider renewing again

Thank you! foodline

Hock Hoe Heng Catering responded23rd May 2021 01:28 PM

Hi Cindy, we appreciate thank you for your review and feedback to us! We promise to work on the quality, quantify and also the varieties and standards of our food so we can better serve you in the (near) future. Also, thank you for recommending us to your friends and families, we promise to work on what is lacking to better serve everyone and not to disappoint our customers. Once again your feedback is much appreciate as it is important for us as a caterer to improve and grow. (as we only recently offer tingkat services in 2021)

Mr Chow Verified Purchase

Tingkat dinner
19th Mar 2021
2 pax
Tingkat Dinner 20 Days Meal

25th Apr 2021

4.0 / 5

Food was delicious. Not too oily or salty. Deliver on time .

Food was delicious, and tasty. Not too oily or salty. Deliver on time. Will order again. Thank you.

Hock Hoe Heng Catering responded6th May 2021 03:48 PM

Hi Mr Chow! Thank you very much for the wonderful review. We will continue to work harder on every expect of our service or quality of food to better serve all customers.

Mr Lee Wee Kiat Verified Purchase

dinner
17th Mar 2021
1 pax
Tingkat Dinner Meal 3 days period

29th Mar 2021

4.0 / 5

Food is good, not oily, is nice for an lady. will order soon

Delivery time is ok, reach around 4 plus. food wise is ok. quantity is ok for my wife. will try again.

Hock Hoe Heng Catering responded2nd Apr 2021 03:40 PM

Hello Mr Lee, thank you for the good review! We will keep up to our standards if not improve to better serve our customers. Cheers!

Delivery Feedback

Based on 437 customer responses.

On time or up to 30 min early: 356 (81.5%)

More than 30 min early: 58 (13.3%)

Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 306
Less than 10 min early: 3
10–15 min early: 11
15–30 min early: 36
More than 30 min early: 58
Less than 10 min late: 2
10–15 min late: 6
15–30 min late: 7
More than 30 min late: 8

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Customer Photos (765)

Reviews (475)

Nice food above average!

Nothing to comment for the price of $24/ at this moment at t

Food generally taste good and healthier as not salty.

Value for money and overall satisfaction!

Dinner tingkat

It would be better not to have luncheon meat in the menu

Food was delicious. Not too oily or salty. Deliver on time.

Can be better

Food was delicious. Not too oily or salty. Deliver on time .

Food is good, not oily, is nice for an lady. will order soon

Delivery Feedback

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