Food was delicious and tasty. Not too oily or salty. Delivered on time. Will order again. Thank you.
Hock Hoe Heng Catering responded29th Jun 2021 12:04 PM
Hi Mr Chow! Thank you very much for the wonderful review. We will continue to work harder on every expect of our service or quality of food to better serve all customers.
Food was delicious and tasty. Not too oily or salty. Delivered on time. Will order again. Thank you.
Hock Hoe Heng Catering responded29th Jun 2021 12:04 PM
Hi Mr Chow! Thank you very much for the wonderful review. We will continue to work harder on every expect of our service or quality of food to better serve all customers.
There are improvements on the menu from the last feedback, but it was still quite disappointing to see 2 vegetable dishes on some days. Hope to see more meat dishes varieties, and with improvement on the serving portion. Thank you.
Hock Hoe Heng Catering responded29th Jun 2021 12:10 PM
Hi Mr Ng! We will work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve as a relatively new Tingkat Caterer.
There are improvements on the menu from the last feedback, but it was still quite disappointing to see 2 vegetable dishes on some days. Hope to see more meat dishes varieties, with improvement on the serving portion. Thank you.
Hock Hoe Heng Catering responded29th Jun 2021 12:17 PM
Hi Mr Ng! Thank you for the feedback given to us. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better. Cheers!
The food is decent portion and quality. For this price, cannot expect too much, but hopefully the overall quality can be improved, with more food variety and choices.
Hock Hoe Heng Catering responded29th Jun 2021 12:14 PM
Hi Mr Brian Leoh! We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve as a relatively new Tingkat Caterer.
The delivery are prompt and hassle free from online ordering up to received the order.
The food are neither oily nor salty. It taste like healthy home cook food except the portion for dishes are too small e.g. 4 pcs of brinjal when you order for 1 pax.
Nonetheless, overall experience satisfaction as I like home cook taste of food!
Hock Hoe Heng Catering responded29th Jun 2021 12:20 PM
Hi Mr Leong! Thank you for the feedback given to us. We will work on the quality of our food and promise to better serve all our customers in the future! Cheers!
Hi Mdm Ivy Tan! Thank you very much for the wonderful review. We will continue to work harder on every expect of our service or quality of food to better serve all customers. Cheers!
The only caterer that provided individual serving of soup - 3 bowls of soup for 3 paxs. Soup was nice and portion generous. But the dishes were too oily.
Hock Hoe Heng Catering responded8th May 2021 03:01 PM
Hi Ms Vivien. Thank you very much for the review/feedback. We will translate your feedback to our team so as to work on the quality of our food. Nonetheless, we appreciate the feedback given as it will help us to become a better caterer for everyone! Cheers!
The dishes was not good, tastless and not appertizing. A look at it no appetite. Likely not to order now and wait for a 1 to 2 months then give it a try again.
Hock Hoe Heng Catering responded26th May 2021 11:43 PM
Hi Ms Mei, thank you for the review. Our Team have made arrangements to follow up with you. As per tele-convo, we understand that dishes for 1 particular day was not up to standards. We have since then held a meeting with the kitchen/delivery crew to find out what went wrong and work on the quality of our food. Knowing that you are a repeating customer and have supported us for quite sometime now, we apologize for any inconvenience caused and thank you for the support all these while. Knowing that we are quite new to the Tingkat industry, we will work extra hard to improve on all aspects of our services/food to better serve you and other customers in the future. Once again we appreciate and thank you for your honest review. Cheers!
Delivery Feedback
Based on 437 customer responses.
On time or up to 30 min early: 356 (81.5%)
More than 30 min early: 58 (13.3%)
Late: 23 (5.3%)
*On-time delivery includes arrivals up to 30 minutes early.