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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

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Reviews (475)

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51 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LL
Ms Linda Lee Verified Purchase
3.0 / 5

The food was cold, but taste is good

Did not provide serviette, packet drinks become 2 bottles of 1.5 L of coke. As stated free Red Packets but dont have.
Acceptable the food arrived 20 mins late since it was festive season.
Salted Egg Prawns 咸蛋虾 Yang Chow Fried Rice 扬州炒饭 Curry Chicken 咖喱香鸡
Hock Hoe Heng Catering responded22nd Mar 2021 05:15 PM

Hi Ms Linda Lee, Thank you for the review/feedback! Perhaps you might have misunderstood the FREE drinks as packet drinks but nonetheless, we are very sorry for any inconvenience caused. Hope you are satisfied with the food and we promised you to better improve on our end and serve you better in the future! :)

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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