Hope to see more meat dishes varieties as it was quite disappointing to see 2 vegetable dishes on some of the days. Also, it could be better if the serving portion is bigger.
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 23rd May 2021 01:30 PM
Thank you Mr Ng for your good review. As we just started Tingkat Services this year (2021), we will continue to gather feedback to better improve and grow as a (catering) company. We promise to work on serving more varieties and quantity of food! ... MoreCheers!! Show less
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 23rd May 2021 01:29 PM
Thank you Mr Chow for your awesome review. As we just started Tingkat Services this year (2021), we will continue to gather feedback to better improve and grow as a (cateingr) company
Observed there are efforts on the first few deliveries on food presentation, quite a nice thought, but it only last for the first few deliveries only.
Hope to see more meat dishes varieties as it was quite disappointing to see 2 vegetable dishes ... Moreon some days. Also, it could be better if the serving portion is bigger. Show less
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 14th May 2021 04:37 PM
Hello Mr Ng, thank you very much for the positive review! We thank you for the feedback and will work hand in hand with the operation/production team to keep the food presentation on point consistently. Also, we will work and brainstorm more food ... Morevarieties to better serve you and all our customers with more sufficient quantities! Cheers and thank you for your support all these while! Show less
Food taste good, but inconsistent. Grateful that they take in feedback and are trying to improve their processes and food quality and varieties. Keep it up!
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 6th May 2021 03:51 PM
Hi Ms Wee Lee Ling, thank you for the good review and feedback. We will constantly try to improve so all our customers can get the best from us. Good food never fails to satisfy someone! Cheers!
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 6th May 2021 03:45 PM
Hi Ms Mei, we thank you for the constant support (multiple orders) that you have gave us. We appreciate your feedback and promise to work hand in hand with the kitchen crew/team to serve better and more consistent food in the future. Cheers!
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 2nd Apr 2021 03:39 PM
Hello Ms Mei, thank you very much for the feedback. We will try our best to constantly improve on our TingKats menu to better serve you and other customers in the future!
They used to serve really high quality food and our family look forward having each meal with them. really the tze char standard or even better!
From high standard cooking to good food presentation but afetr 1 mth, all standard drop and sometimes ... Moreit is not comparable to even the av one we used to order from.
Portions is inconsistent and recently receiving yellow vegetables.
To be honest, we though that we have found the one we can stic to at least for the next 6 mths...now i am already exploring other options.. worse, i ahve even recommended my friends and families to order..now i regretted.
Please improve on your menu options and food.
I look forward to better food so i am consider renewing again
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 23rd May 2021 01:28 PM
Hi Cindy, we appreciate thank you for your review and feedback to us! We promise to work on the quality, quantify and also the varieties and standards of our food so we can better serve you in the (near) future. Also, thank you for recommending us ... Moreto your friends and families, we promise to work on what is lacking to better serve everyone and not to disappoint our customers. Once again your feedback is much appreciate as it is important for us as a caterer to improve and grow. (as we only recently offer tingkat services in 2021) Show less
They used to serve really high quality food and our family look forward having each meal with them. really the tze char standard or even better!
From high standard cooking to good food presentation but afetr 1 mth, all standard drop and sometimes ... Moreit is not comparable to even the av one we used to order from.
Portions is inconsistent and recently receiving yellow vegetables.
To be honest, we though that we have found the one we can stic to at least for the next 6 mths...now i am already exploring other options.. worse, i ahve even recommended my friends and families to order..now i regretted.
Please improve on your menu options and food.
I look forward to better food so i am consider renewing again
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 23rd May 2021 01:28 PM
Hi Cindy, we appreciate thank you for your review and feedback to us! We promise to work on the quality, quantify and also the varieties and standards of our food so we can better serve you in the (near) future. Also, thank you for recommending us ... Moreto your friends and families, we promise to work on what is lacking to better serve everyone and not to disappoint our customers. Once again your feedback is much appreciate as it is important for us as a caterer to improve and grow. (as we only recently offer tingkat services in 2021) Show less
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 6th May 2021 03:48 PM
Hi Mr Chow! Thank you very much for the wonderful review. We will continue to work harder on every expect of our service or quality of food to better serve all customers.
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 14th May 2021 04:34 PM
Hi Mr Brian Leoh. Thank you very much for the feedback and support over the past few months. We will work in hand with the kitchen crew to have more varieties of dishes for you and everyone else in the near future. Your feedback is much appreciated ... Moreas it will help us to better improve as a F&B establishment to better serve all our customers. Cheers to you! Show less