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Homely Delights

4.6 / 5 (349 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.6 / 5
Service & Communication4.8 / 5
Value4.6 / 5

Customer Photos (330)

Reviews (349)

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320 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

L
Ms Low Verified Purchase
4.0 / 5

Repeated order

Excellent customer service. My mum quite likes the food. Portions seem small, enough for her as she doesn’t eat too much. Dessert is a nice touch
Homely Delights responded3rd Oct 2024 09:00 AM

Thank you for your kind words! We're delighted you’re enjoying the food, and it's our pleasure to continue serving you. :)

Joanne
Joanne Verified Purchase
4.0 / 5

Alright

This is a repeated order. I wished they gave an option to omit the free dessert. We don't eat them at all as it's just sugary unhealthy dessert like jelly.
Homely Delights responded8th Nov 2024 10:03 AM

Thank you for your feedback and for choosing us again! We understand that not everyone prefers desserts, you may contact our customer service to omit the free dessert. Your input helps us improve, and we appreciate your support! :)

5.0 / 5

Nice and kids-friendly.

Delicious and great for the kids! There are special menu on certain days and dinner was chicken rice, nasi lemak, thai food etc. desserts are also provided on one day which was a pleasant surprise! Only qualms is that soup can be less salty.
Choose one
Homely Delights responded25th Oct 2024 12:20 PM

Thank you for your wonderful feedback! We're thrilled to hear that they enjoyed the meals. We’ll escalate to team about your suggestion. Your input helps us improve! Thanks you :)

Ms Teo Pei Si
Ms Teo Pei Si Verified Purchase
5.0 / 5

First time Tingkat experiences

The food was good and have a variation of food which is a plus point. Customer service was good and responses to message quickly
Homely Delights responded20th Sep 2024 11:29 AM

Thank you for sharing your rating and review to us. We're glad you enjoyed the food variety and appreciate your kind words about our customer service! :)

5.0 / 5

Delicious dishes at a reasonable price

The meals were delicious and we liked the variety offered. We mostly work from home and the meals provided a much-needed boost to us.
Premium Delights Double Meal Package (10 Days Package) (3 Dishes 1 Soup OR 4 Dishes) Premium Delights Double Meal Package (10 Days Package) (3 Dishes 1 Soup OR 4 Dishes) Premium Delights Double Meal Package (10 Days Package) (3 Dishes 1 Soup OR 4 Dishes) Premium Delights Double Meal Package (10 Days Package) (3 Dishes 1 Soup OR 4 Dishes)
Homely Delights responded3rd Oct 2024 09:01 AM

Thank you for your positive feedback! We're glad you enjoyed the delicious meals and variety. Thank you :)

Ms CN
Ms CN Verified Purchase
4.0 / 5

I need a late night dinner tingkat delivery

Food taste generally ok. But delivery too early and there’s once even I had the dinner meal at 430pm there’s a dish already turned a little sour. Dinner suppose to serve after 5-6pm but despite I’ve put up request it still delivered at 3pm. So lunch gonna be at 9am isit ? I’m quite a big eater so Portion for one is really too little. I will give it one more chance to try 2 pax meal.
Choose one Choose one
Homely Delights responded20th Sep 2024 11:23 AM

Thank you for your honest feedback. We’ll address the timing concern and portion sizes to team. Happy to have you continue with us! :)

L
Low Verified Purchase
4.0 / 5

First time order

Ordered 3 dishes for my mum for 7 days to try. She says food is ok. 1 case of Rice being very hard, seems not cooked fully. Like the idea of tiffin container. There will be a charge of $120 as deposit to be refunded within 14 days. Customer service is very good
Homely Delights responded20th Sep 2024 11:09 AM

Thank you for your feedback! We’re glad your mum like the food. For the undercooked rice—we'll feedback to team & ensure it's improved. Appreciate your kind words about our customer service! Thank you :)

4.0 / 5

Satisfied with this caterer and will renew order again.

Food was not salty as compared to previous caterer. Delivery time was acceptable. Customer service was good.
Homely Delights responded20th Sep 2024 11:25 AM

Thank you for your continued support! We're pleased to meet your requirements and provide good service. Thank you :)

Mrs Laura Tan
Mrs Laura Tan Verified Purchase
5.0 / 5

Mother liked it!

Ordered this for my mother-in-law. Was a bit apprehensive, didnt know what to expect... She loved it. Said she would recommend this caterer!
Good food, generous portion, good regular time delivery.
Thanks Homely Delights.
Premium Delights Single Meal Package (7 Days Package) (3 Dishes 1 Soup OR 4 Dishes) Premium Delights Single Meal Package (7 Days Package) (3 Dishes 1 Soup OR 4 Dishes)
Homely Delights responded3rd Oct 2024 08:47 AM

Thank you for the wonderful feedback! We're thrilled to hear that your mother-in-law are enjoying the food. We appreciate your support!

Delivery Feedback

Based on 349 customer responses.

  • On time or up to 30 min early: 297 (85.1%)
  • More than 30 min early: 41 (11.7%)
  • Late: 11 (3.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 292
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 4
  • More than 30 min early: 41
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 2
  • More than 30 min late: 7

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