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Homely Delights

4.6 / 5 (349 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.6 / 5
Service & Communication4.8 / 5
Value4.6 / 5

Customer Photos (330)

Reviews (349)

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349 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Satisfaction level is higher than other so far

I have renewed twice, keen to renew again. It is convenient for me as a working mum. However, we hope that the caterer will improve on the vegetables that they are serving. For other dishes, seldom repeating within a week. But for Vegetables, almost every day serving cabbage and cai xin. For a regular customer like us, we hope you are taking note. Otherwise, all are good, especially they have special menu on Wednesday for Premium Delight. Delivery time for lunch, around 11am and dinner around 4pm. This is location depends to location, FYI, my location is Sengkang.
Premium Delights Double Meal Package (30 Days Package) (2 Dishes 1 Soup OR 3 Dishes) Premium Delights Double Meal Package (30 Days Package) (2 Dishes 1 Soup OR 3 Dishes) Premium Delights Double Meal Package (30 Days Package) (2 Dishes 1 Soup OR 3 Dishes)
Homely Delights responded13th Nov 2025 04:59 PM

Thank you for your continued support and detailed feedback! We’re glad to know you find our service convenient and enjoy our meals and services. We’ve noted your comments about the vegetable variety and will share them with our kitchen team for improvement. We truly appreciate your support and look forward to serving you again! :)

5.0 / 5

Healthy and good for family

Repeated customer, it's the best we have tried so far. The dishes are usually not repeating except for the vegetables. However, taste are healthy and good. Something to highlight, the portion that I shared the photos are for 2pax only. You can tell the portion is really big. Delivery time around 11am for lunch, and 4pm for dinner. Although sometimes will be late , but the customer service is responsive, they will check immediately for any queries. Thank you for the promotion, I received 2 bottles of birdsnest from them.
Choose one Choose one Choose one Choose one Choose one
Homely Delights responded11th Oct 2025 09:20 AM

Thank you so much for your detailed feedback and continuous support! We’re delighted to hear that you enjoy our healthy dishes and generous portions. We appreciate that you like our meals and love our customer service. Thank you for being such a valued repeat customer! :)

1.0 / 5

Better value somewhere else. Order to regret.

The only thing premium about the food is the name itself. Most of the dishes are delivered only with a single item. To elaborate, I would have expected the vege to come with at least a little minced meat or beancurd which I considered as small toppings which adds to the flavour of the dish. To make matters worse, some of the dishes delivered come with chili. For instance, Tom yum soup and the basil pork were delivered on one of the days. I specially indicated non spicy in the order as my wife is unable to take spicy food. For the prices they are charging, you would be better off ordering from other caterer. I will not recommend anyone to order from this caterer.
Choose one
Homely Delights responded9th Sep 2025 02:49 PM

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that the recent meals did not meet your expectations.
We understand how frustrating this must have been, especially since your wife is unable to take spicy food. Please be assured that we take such requests seriously, and we will be reinforcing this with our kitchen and packing teams to ensure it does not happen again.
As an apology for the experience you've had, our customer service team will be reaching out shortly to arrange a suitable form of service recovery with you. We genuinely appreciate your feedback, it helps us improve, and we hope to have another opportunity to serve you better.

5.0 / 5

Recurring customer

Repeat purchase and meals is still up to expectations. Delivery is always on time. Will continue to order.
Homely Delights responded11th Oct 2025 09:20 AM

Thank you for your continued trust and support! We’re glad our meals and timely deliveries meet your expectations — looking forward to serving you again soon! :)

5.0 / 5

Recommended 10-Day Asian Lunch Meal Package!

Tried the 10-day asian meal package.
It's our 2nd time having lunch meals with this supplier.

Recommended ?
Homely Delights responded14th Sep 2025 02:41 PM

Thank you so much for the 5-star rating! We're glad you enjoyed the taste of the food. We truly appreciate your support! :)

4.0 / 5

Hit and Miss

The customer service is pretty responsive and will act on feedback. Food quality, taste and portion wise is hit and miss. Soup is ok.
Asian Delights Single Meal Package (10 Days Package) (3 Dishes 1 Soup OR 4 Dishes)
Homely Delights responded14th Sep 2025 02:40 PM

Thank you for your feedback! We're glad to hear you appreciate our responsive customer service. We’ll work on improving the consistency of our food quality, taste, and portions. Thanks again for helping us do better! 🙏

AY
Mdm Aw Yok Yeen Verified Purchase
5.0 / 5

First timer to tingkat meals

The food portion was just right. Not oily. Chap chey veggies was yummy too with adequate sauce/gravy. Customer service was patient & very helpful. Stemmed veggies can cut shorter & carrots cooked longer for easier chew.
Homely Delights responded30th Aug 2025 06:25 PM

Thank you for your kind feedback! We're glad you enjoyed the food and services. We’ve noted your feedback and will share it with our kitchen team to improve our dishes. We'll work on improving that. Thanks again for your support!

Delivery Feedback

Based on 349 customer responses.

  • On time or up to 30 min early: 297 (85.1%)
  • More than 30 min early: 41 (11.7%)
  • Late: 11 (3.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 292
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 4
  • More than 30 min early: 41
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 2
  • More than 30 min late: 7

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