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Hong Choo Pte Ltd

4.4 / 5 (1,623 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1205)

Reviews (1,623)

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1,577 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Alicia Ong
Ms Alicia Ong Verified Purchase
4.0 / 5

Nice customer service

Service was good. Food quantity ok for 4 PAX. However, as I'm probably the last location for the tingkat delivery, there were once that my food went back.

They end up giving me 1 extra dish the next day to compensate.
Ms Peggy Pang
Ms Peggy Pang Verified Purchase
4.0 / 5

Good!

Awesome customer service. CS team was polite and prompt in follow up. food portion was decent. the only downside is certain items were a little salty and they gave repeated dishes on consecutive days. Other than that they really put in effort in crafting the meals.
SG
Mr Sean Hum Verified Purchase
5.0 / 5

Good service

Great service by staff when calling in to change delivery service dates. Food wise, not too oily nor salty. However, quantity of food has reduced by quite a bit compared to our previous cycles.

Delivery Feedback

Based on 1,475 customer responses.

  • On time or up to 30 min early: 1,242 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,226
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just placed an order for delivery on 1st Nov, 12:30PM
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