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Hong Choo Pte Ltd

4.4 / 5 (1,623 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1205)

Reviews (1,623)

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1,577 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JL
Ms Joanie Lim Verified Purchase
5.0 / 5

To improve on delivery

Food is good and really taste food-cooked. But we have experienced late delivery a few times. The worse case was delivered at 8 pm, and we have to throw away the food. Customer service is good, especially Kimberly has been following up for late delivery. The company also waive off the late delivery meal.
Ms Margaret Chia
Ms Margaret Chia Verified Purchase
4.0 / 5

Value for money

The food is good and the portion is sufficient. Good customer service. The delivery service is good although early for dinner. Good value for money!

Delivery Feedback

Based on 1,475 customer responses.

  • On time or up to 30 min early: 1,242 (84.2%)
  • More than 30 min early: 202 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,226
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 202
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just placed an order for delivery on 1st Nov, 12:30PM
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