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House Of Catering F&B Pte Ltd review

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House Of Catering F&B Pte Ltd review

Very good 4.0/5 Last 6 months
856 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from House Of Catering F&B Pte Ltd on FoodLine.sg, and get:
4.0 /5
(Verified Purchase)
Reviewed on 8th Jun 2020
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Food
Service
Value
Reviewed on 8th Jun 2020 Verified Purchase
Cauliflower and celery was quite frequent.. There was one time where the green vege turn sour so we got to throw.. Otherwise still ok....
Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: Carrot
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 10:58 AM
Dear Ms Chew Wan lin,

Thank you for choosing House Of Catering. We value all feedback provided as we are always striving to improve to provide the best for our customers. We have issued a stern warning to the kitchen regarding the vegetable ... More issue, we ensure that such things would not occur again. We hope to receive another chance from you as we strive to serve you better.

Best Regards,
House Of Catering
Show less
5.0 /5
(Verified Purchase)
Reviewed on 23rd Jun 2020
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Food
Service
Value
Reviewed on 23rd Jun 2020 Verified Purchase
Food was not oily, i like the way they cook and the taste for the daily soup. Timing of delivery was prompt and the foods packing in good condition.
Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: Daily soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 7th May 2020
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Food
Service
Value
Reviewed on 7th May 2020 Verified Purchase
The daily vegetable dish is totally unacceptable .
The soup and meat is still ok after heated up.
Hope the caterer can do better.
Dinner Family Deluxe Tingkat - 10 Days
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Ng Pei Yun,

Our sincerest apologies regarding the dishes. This feedback is of great importance to us as we strive to provide only the best food and service for our customers. We have escalated this issue to the chef and kitchen staff to ... More improve on the quality and consistency of our dishes.

We will strive to serve you better in the future.

Best Regards,
House of Catering F&B
Show less
4.0 /5
(Verified Purchase)
Reviewed on 6th May 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Choa Chu Kang Avenue 3
  • 21st Apr 2020
  • 3 Pax
Reviewed on 6th May 2020 Verified Purchase
Everyday the vegetables dish is not fresh, one of the day it turn sour, this show the food has been put for how long.
The delivery service is good, just the food does not have consistent standard.
Dinner Family Deluxe Tingkat - 10 Days
Favourite dish: I like their tonic chicken soup
First time ordering from merchant: Yes
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Perlyn Soh,

Thank you for your valuable feedback.

We value your honest feedback and we apologise for your unpleasant experience. We always strive to provide the best food for our customers and we are deeply sorry for the quality of ... More food you received. We will ensure that this will not happen again as we escalate this matter to the chefs and kitchen staff.

We will strive to continuously improve to serve you better again in the future.

Best Regards,
House of Catering F&B
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3.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
More:
Food
Service
Value
Reviewed on 30th Apr 2020 Verified Purchase
The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order ... More anymore.
Show less
Dinner Family Deluxe Tingkat - 10 Days
Favourite dish: Meat
First time ordering from merchant: No
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Jasmine Kua,

Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm.

Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and ... More delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions.

Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future.

Best Regards,
House of Catering F&B
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4.0 /5
(Verified Purchase)
Reviewed on 21st May 2020
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Food
Service
Value
Reviewed on 21st May 2020 Verified Purchase
Delivery was reasonable. The food came between 4.30pm - 5pm for me and all we need to do is to heat it up when it's dinner time. For 20 days, the variety and food menu is good. It does give you the home cook feel. Overall, my family and I are ... More satisfied with the experience!
Show less
Dinner Family Deluxe Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 26th Apr 2020
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Food
Service
Value
Reviewed on 26th Apr 2020 Verified Purchase
Vegetables taste so so, not to our tastebud. Soup and meat dishes are ok though. Service staff very blur and disorganised, keep getting my requirements wrong over the phone.
Lunch Family Deluxe Tingkat - 5 Days Trial
Favourite dish: Assam chicken cube
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:02 AM
Dear Ms. Low Shu Lee,

Thank you for your valuable feedback.

Our sincerest apologies for your unpleasant experience you had with our Customer Service Team. We have provided feedback and will ensure that this issue will not be repeated in ... More future as we improve on our services rendered. We will also improve on our dishes to provide the best for our customers.

We will strive to continuously improve in order to serve you better in the future.

Best Regards,
House of Catering F&B
Show less
4.0 /5
(Verified Purchase)
Reviewed on 10th Jun 2020
More:
Food
Service
Value
  • dinner (5 days a week)
  • Punggol Field
  • 17th Apr 2020
  • 3 Pax
Reviewed on 10th Jun 2020 Verified Purchase
The food is generally good, in terms of taste, for my family. We appreciate and are thankful that the dishes are not too salty most of the time.

Portion of food is good too.

We did notice a few dishes, over different days, seem to contain a ... More lot of oil but we understand that it is sometimes unavoidable depending on the ingredients used.

We ordered again the second time.
Show less
Dinner Family Deluxe Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 24th Apr 2020
More:
Food
Service
Value
Reviewed on 24th Apr 2020 Verified Purchase
The sesame oil chicken was good and the family love it. Assorted tempura isn’t that good, should use more solid items like sweet potatoes so it doesn’t come too soggy.
Dinner Family Deluxe Tingkat - 5 Days Trial
Favourite dish: Sesame Oil Chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 19th May 2020
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Food
Service
Value
Reviewed on 19th May 2020 Verified Purchase
Food is ok, timing delivery always ard 1130 -1230pm for lunch. taste not as good as other tingkat that try before but its price is cheaper. so still acceptabe.
Lunch Family Deluxe Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 10:59 AM
Dear Mdm Kee Koh Kheng,

Thank you for choosing House Of Catering. We appreciate your feedback and as we strive to provide only the best food for our customers, we will make sure that we improve on our food in order to serve you better. We look ... More forward to having your support again. Thank you and have a nice day ahead!

Best Regards,
House Of Catering
Show less

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