House Of Catering F&B Pte Ltd

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Penny Tan Verified Purchase

Daily dinner
Bukit Batok
20th Apr 2020
4 pax
Dinner Family Deluxe Tingkat - 20 Days

21st May 2020

4.0 / 5

Review for House of Catering

Delivery was reasonable. The food came between 4.30pm - 5pm for me and all we need to do is to heat it up when it's dinner time. For 20 days, the variety and food menu is good. It does give you the home cook feel. Overall, my family and I are satisfied with the experience!

Ms Low Shu Lee Verified Purchase

Due to WFH during CB
17th Apr 2020
3 pax
Lunch Family Deluxe Tingkat - 5 Days Trial

26th Apr 2020

4.0 / 5

Good value if you WFH and dont want to bother with cooking

Vegetables taste so so, not to our tastebud. Soup and meat dishes are ok though. Service staff very blur and disorganised, keep getting my requirements wrong over the phone.

Lunch Family Deluxe Tingkat - 5 Days Trial

House Of Catering F&B Pte Ltd responded1st Jul 2020 11:02 AM

Dear Ms. Low Shu Lee,

Thank you for your valuable feedback.

Our sincerest apologies for your unpleasant experience you had with our Customer Service Team. We have provided feedback and will ensure that this issue will not be repeated in future as we improve on our services rendered. We will also improve on our dishes to provide the best for our customers.

We will strive to continuously improve in order to serve you better in the future.

Best Regards,
House of Catering F&B

Mrs Leong Verified Purchase

dinner (5 days a week)
Punggol Field
17th Apr 2020
3 pax
Dinner Family Deluxe Tingkat - 20 Days

10th Jun 2020

4.0 / 5

Reasonably good Tingkat Dinner.

The food is generally good, in terms of taste, for my family. We appreciate and are thankful that the dishes are not too salty most of the time.

Portion of food is good too.

We did notice a few dishes, over different days, seem to contain a lot of oil but we understand that it is sometimes unavoidable depending on the ingredients used.

We ordered again the second time.

Ms Crystal Low Verified Purchase

Circuit Breaker
Admiralty Link
16th Apr 2020
3 pax
Dinner Family Deluxe Tingkat - 5 Days Trial

24th Apr 2020

5.0 / 5

Love the fact that it’s delivered early

The sesame oil chicken was good and the family love it. Assorted tempura isn’t that good, should use more solid items like sweet potatoes so it doesn’t come too soggy.

Dinner Family Deluxe Tingkat - 5 Days Trial

Mr Vincent Chan Verified Purchase

Tingkat
15th Apr 2020
2 pax
Dinner Family Deluxe Tingkat - 20 Days

20th May 2020

4.0 / 5

It will be good to try stick to menu for food to be deliver

Food is generally ok for most of the days. Have some feel of home cooked taste but room for improvement.

House Of Catering F&B Pte Ltd responded1st Jul 2020 10:59 AM

Dear Mr Vincent Chan,

Thank you for choosing House Of Catering. We value all feedback provided as we are always striving to improve to provide the best for our customers. We hope to get your returning support to serve you better.

Best Regards,
House Of Catering

Mdm Kee koh kheng Verified Purchase

Tingkat/ Daily Meals
Boon Lay
15th Apr 2020
2 pax
Lunch Family Deluxe Tingkat - 20 Days

19th May 2020

4.0 / 5

Food quite ok

Food is ok, timing delivery always ard 1130 -1230pm for lunch. taste not as good as other tingkat that try before but its price is cheaper. so still acceptabe.

House Of Catering F&B Pte Ltd responded1st Jul 2020 10:59 AM

Dear Mdm Kee Koh Kheng,

Thank you for choosing House Of Catering. We appreciate your feedback and as we strive to provide only the best food for our customers, we will make sure that we improve on our food in order to serve you better. We look forward to having your support again. Thank you and have a nice day ahead!

Best Regards,
House Of Catering

Mdm Alice Koo Verified Purchase

Friends/Family Event
Ang Mo Kio Avenue 3
14th Apr 2020
1 pax
Lunch Family Deluxe Tingkat - 20 Days

15th Apr 2020

4.0 / 5

I chose tingkat in order and I want tingkat instead of pkt

The tinkgkat is good. It ensured that the vegetables and soup were considerably warm and not cold. there should be more fish in it. and not always pork. give me tinkgkat and don't give me packet. I chose tinkgkat in order.

Mr AW SAI KIAT Verified Purchase

Stay At Home because of COVID 19
Ang Mo Kio Ave 4
13th Apr 2020
1 pax
Lunch Family Deluxe Tingkat - 20 Days

15th May 2020

5.0 / 5

Reliable to order

Different varieties to eat and Soup tasted normal and not salty. Affordable price and value for money.

Ms Phyllis Lim Verified Purchase

Lunch tingkat
Toa Payoh Lor 4
13th Apr 2020
2 pax
Lunch Family Deluxe Tingkat - 20 Days

16th Apr 2020

4.0 / 5

Reasonable Price for lunch, hope to receive more promotion

2nd time order from the groups. As for two pax soup is not so much n certain food is countable some time the packer didn't pack probably so leap. Hope they can improve on the packing.
Thank you

House Of Catering F&B Pte Ltd responded1st Jul 2020 11:02 AM

Dear Ms. Phyllis Lim,

Thank you for your valuable feedback and continuous support.

We greatly appreciate your feedback and we will ensure that consistency in packing will be improved as we escalate your concerns to our staff. We will also review the soup portion with our kitchen staff. We aim to continuously improve as our goal is to provide better service to all customers.

We strive to serve you better in the future, thank you for your continuous support.

Best Regards,
House of Catering F&B

Jeremiah chua Verified Purchase

Tingkat/ Daily Meals
A Jurong West Street 65
9th Apr 2020
2 pax
Dinner Family Deluxe Tingkat - 5 Days Trial

6th May 2020

4.0 / 5

Normal

Food tasted okay but found the portions served was a bit small for two of us if we were hungry that day

Delivery Feedback

Based on 426 customer responses.

On time or up to 30 min early: 350 (82.2%)

More than 30 min early: 49 (11.5%)

Late: 27 (6.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 322
Less than 10 min early: 1
10–15 min early: 6
15–30 min early: 21
More than 30 min early: 49
Less than 10 min late: 1
10–15 min late: 5
15–30 min late: 8
More than 30 min late: 13

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Reviews (251)

Review for House of Catering

Good value if you WFH and dont want to bother with cooking

Reasonably good Tingkat Dinner.

Love the fact that it’s delivered early

It will be good to try stick to menu for food to be deliver

Food quite ok

I chose tingkat in order and I want tingkat instead of pkt

Reliable to order

Reasonable Price for lunch, hope to receive more promotion

Normal

Delivery Feedback

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