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House Of Catering F&B Pte Ltd

4.1 / 5 (251 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality3.9 / 5
Service & Communication4.0 / 5
Value3.8 / 5

Customer Photos (149)

Reviews (251)

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251 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LL
Ms Lim Li Theng Verified Purchase
4.0 / 5

So so…

The customer service who answer phone was very polite but never follow up when asking something. Overall the food is ok but always pack wrongly. I have received repeated dish. Or sometime they forgot to give me soup.
Choose one Choose one
Mrs Kuy Min Yan
Mrs Kuy Min Yan Verified Purchase
3.0 / 5

Cook it with your heart, the food can be better taste.

Their food is relatively bland and lacks flavor, the food taste is separate. No garlic taste and portions are small for two people. When I made a reservation, I chose no fish with bone, but it still appeared in the food. After booking, I asked them to knock on the door or ring the doorbell when the food arrived, so that I could put the food in a thermos bag to keep it warm, but there was none (only for the last meal). Although the food was delivered on time and the network responded quickly, the service of the actual action still needs to improve.
Dinner Family Deluxe Tingkat - 5 Days Trial

Delivery Feedback

Based on 426 customer responses.

  • On time or up to 30 min early: 350 (82.2%)
  • More than 30 min early: 49 (11.5%)
  • Late: 27 (6.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 322
  • Less than 10 min early: 1
  • 10–15 min early: 6
  • 15–30 min early: 21
  • More than 30 min early: 49
  • Less than 10 min late: 1
  • 10–15 min late: 5
  • 15–30 min late: 8
  • More than 30 min late: 13

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A customer just placed an order for delivery on 15th Nov, 4:00PM
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