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House Of Catering F&B Pte Ltd

4.1 / 5 (251 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality3.9 / 5
Service & Communication4.0 / 5
Value3.8 / 5

Customer Photos (149)

Reviews (251)

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251 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Julie Tan
Ms Julie Tan Verified Purchase
3.0 / 5

Customer service need to improve & food should be QC.

Very dissapointed for the last cycle,so decided to change caterer. The sweet corn chicken soup tastes sour. Gave me spicy Mala toufu when I opt for no spicy dishes & salty scrambled egg. Tried to contact the customer service multiple times about the unpleasant experiences before someone got back to me..
Mdm Choo Shwu Ling
Mdm Choo Shwu Ling Verified Purchase
4.0 / 5

Dinner

The food was tasty but I prefer to have it less salty
The soup is really very nice. Like those lao Huo tang. Super worth to get the soup
Mr Martin Lee
Mr Martin Lee Verified Purchase
4.0 / 5

Food is generally ok

More eco friendly - used smaller packaging for smaller dishes (usually 4th dish) and plastic sheet to seal instead of plastic cover.

Photos of the chicken and vegetables are taken after partially consumed some.

Food is generally ok but we only tried for 2 weeks.
Lunch Family Deluxe Tingkat - 10 Days Lunch Family Deluxe Tingkat - 10 Days Lunch Family Deluxe Tingkat - 10 Days Lunch Family Deluxe Tingkat - 10 Days
Mr Joseph NG
Mr Joseph NG Verified Purchase
4.0 / 5

Strict diet requests of no chilli and no curry are adhered

The delivery is on time each day. strict diet requests of no chilli and no curry are adhered. Food portion is a bit small. the 4th dishes were usually finger food, such deep fried spring roll, crabmeat stick, not a meal. New caterer priced at $210 is providing a dish like steam egg, or veg. the packing of the food is not practical. It is using a plastic seal to cover the container, this creating issue that each time need to remove the plastic seal. When there is a left over portion, need to transfer to a plastic bag before disposal.
New caterer is using normal cover, easy to disposal.

Delivery Feedback

Based on 426 customer responses.

  • On time or up to 30 min early: 350 (82.2%)
  • More than 30 min early: 49 (11.5%)
  • Late: 27 (6.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 322
  • Less than 10 min early: 1
  • 10–15 min early: 6
  • 15–30 min early: 21
  • More than 30 min early: 49
  • Less than 10 min late: 1
  • 10–15 min late: 5
  • 15–30 min late: 8
  • More than 30 min late: 13

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A customer just placed an order for delivery on 15th Nov, 4:00PM
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