🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

House Of Catering F&B Pte Ltd

4.1 / 5 (251 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality3.9 / 5
Service & Communication4.0 / 5
Value3.8 / 5

Customer Photos (149)

Reviews (251)

Write a Review

Swipe left for more quick filters

251 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Room for improvement

Customer service was superb. Delivery of the food was very prompt and consistent, around 5pm. Food portion wise average. There are some hits and misses with the soups. Vegetables generally weren’t cooked to our liking. Generally the dishes can still be improved.
Choose one Choose one Choose one Choose one Choose one+6 Choose one Choose one Choose one Choose one Dinner Family Deluxe Tingkat - 10 Days (for 1st time customers)
view more 10 photos & videos
Mr francis tan
Mr francis tan Verified Purchase
4.0 / 5

Worst choice ever. Poor quality of food as compared to other

Sorry to be upfront but the food was rather bad or tasteless (not sure if this is due to "healthier" ingredient, i shall leave it to them to explain). During the first days i have chosen the soup option, the carrots were cooked with the skin remain unpeeled. i have feedback the following day and again there is the carrot being cooked unpeeled. i was rather frustrated with such poor quality of food. i would never order from this caterer ever again. On the other hand, the customer service has been quite helpful and efficient, definitely no fault at their end.
Ms Ivy
Ms Ivy Verified Purchase
4.0 / 5

Repeat customer

The food never fails my taste of food. Like the soup as it is quite tasty! The rest of the dishes are just perfect for my family consumption.
Mdm Mary Chong
Mdm Mary Chong Verified Purchase
5.0 / 5

4 dishes 2 pax (combined with 3 dish +1 soup 2 pax) for family of four, rather costly but good enough as weekday dinner. Hassel free

Food is generally tasty.
Orderd 2 pax 4 dishes together with 2 pax 3 dish+1 soup for 20days. Basically the dishes were the same except one with soup, the other with a small side such as fish cake/dumpling/fried dumplings/fried spring rolls, etc. Cost per pax for 4 dishes is $5.93 per pax which is rather expensive. After Foodline $30 reward rebate will be $5.18.

One day there was a shortage of a side dish delivered and upon feedback the dish was compensated the next delivery promptly.

---------------------------------------------------------------------------
Feedback from the caterer:

Dear Mdm Mary Chong,
Thank you for your valuable feedback, we will review the portion served with our chefs and packers. Our Disposable Containers used are to allow reheating to be convenient for our guest. In addition, they are biodegradable and are environmentally friendly.
Regards,
House of Catering F&B
Dishes: 4 Dishes
Mdm Mary Chong
Mdm Mary Chong Verified Purchase
5.0 / 5

Delicious tinkga dinner which costs about $5.08/pax for 20 days is a bit high price.

Simple dishes, but tasty. This is my extended order for 20 days after 5 days trial. Each dish is packed for 2 pax, so i had ordered 2 sets of 2 pax.

Soup is always good but the quantity is just enough and may not be enough for big guys.

Problem is the disposal containers which are not earth friendly and we tried to wash them for recycling and PE is always difficult to wash for oily food.

---------------------------------------------------------------------------
Feedback from the caterer:

Dear Mdm Mary Chong,
We apologize for the inconvenience caused during the delivery of your tingkat service and are glad that you found our form of service recovery effective. We look forward to continuing to serve you.
Regards,
House of Catering F&B
Dishes: 3 Dishes + 1 Soup Meal Container: Microwavable container Number of pax: 2

Delivery Feedback

Based on 426 customer responses.

  • On time or up to 30 min early: 350 (82.2%)
  • More than 30 min early: 49 (11.5%)
  • Late: 27 (6.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 322
  • Less than 10 min early: 1
  • 10–15 min early: 6
  • 15–30 min early: 21
  • More than 30 min early: 49
  • Less than 10 min late: 1
  • 10–15 min late: 5
  • 15–30 min late: 8
  • More than 30 min late: 13

Review filters

Sort By

Review photo

Order Now

Customer Photos

A customer just ordered for 30 pax for delivery on 15th Nov, 5:30PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,593
Menus
999+
Chat / Call
Chat / Call
Account