House Of Catering F&B Pte Ltd review

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3.0 /5 (Verified Purchase) Reviewed on 7th May 2020 More: Food Service Value Ms Ng Pei Yun Tingkat Yishun Ring Road 22nd Apr 2020 2 Pax

Improve food quality Reviewed on 7th May 2020 Verified Purchase The daily vegetable dish is totally unacceptable . The soup and meat is still ok after heated up. Hope the caterer can do better. Dinner Family Deluxe Tingkat - 10 Days Favourite dish: Soup First time ordering from merchant: Yes Will recommend this merchant: No House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 11:01 AM Dear Ms. Ng Pei Yun, Our sincerest apologies regarding the dishes. This feedback is of great importance to us as we strive to provide only the best food and service for our customers. We have escalated this issue to the chef and kitchen staff to ... More improve on the quality and consistency of our dishes. We will strive to serve you better in the future. Best Regards, House of Catering F&B Show less

4.0 /5 (Verified Purchase) Reviewed on 6th May 2020 More: Food Service Value Ms Perlyn Soh Tingkat/ Daily Meals Choa Chu Kang Avenue 3 21st Apr 2020 3 Pax

Food quality can be better Reviewed on 6th May 2020 Verified Purchase Everyday the vegetables dish is not fresh, one of the day it turn sour, this show the food has been put for how long. The delivery service is good, just the food does not have consistent standard. Dinner Family Deluxe Tingkat - 10 Days Favourite dish: I like their tonic chicken soup First time ordering from merchant: Yes Will recommend this merchant: No House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 11:01 AM Dear Ms. Perlyn Soh, Thank you for your valuable feedback. We value your honest feedback and we apologise for your unpleasant experience. We always strive to provide the best food for our customers and we are deeply sorry for the quality of ... More food you received. We will ensure that this will not happen again as we escalate this matter to the chefs and kitchen staff. We will strive to continuously improve to serve you better again in the future. Best Regards, House of Catering F&B Show less

3.0 /5 (Verified Purchase) Reviewed on 30th Apr 2020 More: Food Service Value Ms Jasmine kua For Dinner Choa Chu Kang Avenue 3 21st Apr 2020 1 Pax

Tingkat dinner due to CCB Reviewed on 30th Apr 2020 Verified Purchase The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order ... More anymore. Show less Dinner Family Deluxe Tingkat - 10 Days Favourite dish: Meat First time ordering from merchant: No Will recommend this merchant: No House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 11:01 AM Dear Ms. Jasmine Kua, Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm. Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and ... More delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions. Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future. Best Regards, House of Catering F&B Show less

4.0 /5 (Verified Purchase) Reviewed on 21st May 2020 More: Food Service Value Ms Penny Tan Daily dinner Bukit Batok 20th Apr 2020 4 Pax

Review for House of Catering Reviewed on 21st May 2020 Verified Purchase Delivery was reasonable. The food came between 4.30pm - 5pm for me and all we need to do is to heat it up when it's dinner time. For 20 days, the variety and food menu is good. It does give you the home cook feel. Overall, my family and I are ... More satisfied with the experience! Show less Dinner Family Deluxe Tingkat - 20 Days First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 26th Apr 2020 More: Food Service Value Ms Low Shu Lee Due to WFH during CB 17th Apr 2020 3 Pax

Good value if you WFH and dont want to bother with cooking Reviewed on 26th Apr 2020 Verified Purchase Vegetables taste so so, not to our tastebud. Soup and meat dishes are ok though. Service staff very blur and disorganised, keep getting my requirements wrong over the phone. Lunch Family Deluxe Tingkat - 5 Days Trial Favourite dish: Assam chicken cube First time ordering from merchant: Yes Will recommend this merchant: Not too sure House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 11:02 AM Dear Ms. Low Shu Lee, Thank you for your valuable feedback. Our sincerest apologies for your unpleasant experience you had with our Customer Service Team. We have provided feedback and will ensure that this issue will not be repeated in ... More future as we improve on our services rendered. We will also improve on our dishes to provide the best for our customers. We will strive to continuously improve in order to serve you better in the future. Best Regards, House of Catering F&B Show less

4.0 /5 (Verified Purchase) Reviewed on 10th Jun 2020 More: Food Service Value Mrs Leong dinner (5 days a week) Punggol Field 17th Apr 2020 3 Pax

Reasonably good Tingkat Dinner. Reviewed on 10th Jun 2020 Verified Purchase The food is generally good, in terms of taste, for my family. We appreciate and are thankful that the dishes are not too salty most of the time. Portion of food is good too. We did notice a few dishes, over different days, seem to contain a ... More lot of oil but we understand that it is sometimes unavoidable depending on the ingredients used. We ordered again the second time. Show less Dinner Family Deluxe Tingkat - 20 Days First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 24th Apr 2020 More: Food Service Value Ms Crystal Low Circuit Breaker Admiralty Link 16th Apr 2020 3 Pax

Love the fact that it’s delivered early Reviewed on 24th Apr 2020 Verified Purchase The sesame oil chicken was good and the family love it. Assorted tempura isn’t that good, should use more solid items like sweet potatoes so it doesn’t come too soggy. Dinner Family Deluxe Tingkat - 5 Days Trial Favourite dish: Sesame Oil Chicken First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 20th May 2020 More: Food Service Value V Mr Vincent Chan Tingkat 15th Apr 2020 2 Pax

It will be good to try stick to menu  for food to be deliver Reviewed on 20th May 2020 Verified Purchase Food is generally ok for most of the days. Have some feel of home cooked taste but room for improvement. Dinner Family Deluxe Tingkat - 20 Days Favourite dish: Soap First time ordering from merchant: Yes Will recommend this merchant: Not too sure House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 10:59 AM Dear Mr Vincent Chan, Thank you for choosing House Of Catering. We value all feedback provided as we are always striving to improve to provide the best for our customers. We hope to get your returning support to serve you better. Best ... More Regards, House Of Catering Show less

4.0 /5 (Verified Purchase) Reviewed on 19th May 2020 More: Food Service Value Mdm Kee koh kheng Tingkat/ Daily Meals Boon Lay 15th Apr 2020 2 Pax

Food quite ok Reviewed on 19th May 2020 Verified Purchase Food is ok, timing delivery always ard 1130 -1230pm for lunch. taste not as good as other tingkat that try before but its price is cheaper. so still acceptabe. Lunch Family Deluxe Tingkat - 20 Days First time ordering from merchant: Yes Will recommend this merchant: Probably House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 10:59 AM Dear Mdm Kee Koh Kheng, Thank you for choosing House Of Catering. We appreciate your feedback and as we strive to provide only the best food for our customers, we will make sure that we improve on our food in order to serve you better. We look ... More forward to having your support again. Thank you and have a nice day ahead! Best Regards, House Of Catering Show less

4.0 /5 (Verified Purchase) Reviewed on 16th Apr 2020 More: Food Service Value Ms Phyllis Lim Lunch tingkat Toa Payoh Lor 4 13th Apr 2020 2 Pax

Reasonable Price for lunch, hope to receive more promotion Reviewed on 16th Apr 2020 Verified Purchase 2nd time order from the groups. As for two pax soup is not so much n certain food is countable some time the packer didn't pack probably so leap. Hope they can improve on the packing. Thank you Lunch Family Deluxe Tingkat - 20 Days Favourite dish: Soup First time ordering from merchant: No Will recommend this merchant: Probably House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review Responded on 1st Jul 2020 11:02 AM Dear Ms. Phyllis Lim, Thank you for your valuable feedback and continuous support. We greatly appreciate your feedback and we will ensure that consistency in packing will be improved as we escalate your concerns to our staff. We will also ... More review the soup portion with our kitchen staff. We aim to continuously improve as our goal is to provide better service to all customers. We strive to serve you better in the future, thank you for your continuous support. Best Regards, House of Catering F&B Show less

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