Intercontinental Catering Pte Ltd (OLD)

Good and satisfied.

Food was good; nearly all dishes good and portions sufficient. Missed out the tartare dip for the prawns. The cake was too dry and did not go well with most guests. Overall, the Christmas spread is yummy and we are pleased.

Portion was very generous for set of 10. Delivery came before time stipulated. Log cake given was so pretty and delicious. Definitely will order again

It was an appalling experience yesterday when we saw the spread. First, I want to compliment on the service excellence by the delivery crew. Nice and friendly guys also on the excellent service by the follow-up crew on confirmation, thanks for being patient ... here comes the BIG BUT...

Now, here is our truthful feedback about the whole spread. We ordered for 36 pax inclusive of one vegetarian bento. Our three woes:

Woe 1: Portions for each dish were just sufficient for 35 pax. I counted the slices for the oven roasted boneless herb chicken- definitely, there are 35 slices but small slices. If you want to have a second slice, there may not be enough! We did not have enough staple! A small tray of rice! Rice was gone in 1-2 hours and all of us took not a lot. This is a very rare situation as we usually have lots of leftover for staple. Please up the amount for staple at least!!!!! We had to cook white rice thereafter! Can you imagine that? What's the point of ordering buffet when we still had to cook?

Woe 2: I had a shock for the $18 vegetarian bento! All my guests were shocked too that the standard was as such! We could have ordered vegetarian pizza from Pizza Hut and it would be way much better than the one served to us! $18 for a box half filled with white rice???? Unacceptable and I was so embarrassed to serve that to my guest! Please refer to the pic attached. I was expecting at least 5 -6 different dishes as compared to the non-veg menu, there were 11 dishes! Totally taken aback!

Woe 3: I asked the delivery and set-up crew where the drinks container was coz I did not notice it. He pointed to me a tiny container which escaped my notice. Goodness me! For 36 pax, they expected us to drink a cup each only????? What to say, it was a bad move. We had another caterer last year and decided to try Intercontinental this year due to the wonderful spread in the menu but it was a BIG mistake.

I hope that the customer service on your side- Intercontinental that you would take heed and seriously considering to better your portions as well as to be more generous... This will be my first and last time ordering from you. I hope those who are reading my post will seriously reconsider if you have placed orders with this caterer.

My guests were surprised at the quality and taste of the food. All of their menu are really very nice. Especially penne arrabbiata and mushroom chicken. My family and friends loved them. Food is delicious and value for money. I'll definitely considered reordering from them for our next gathering.

Overall food was moderate in terms of quality and taste. Ordered for 30 pax but some of the portions were quite small - except for penne arrabiata and its sauce.

The catering was served on time. The foods are good and I will order again next time.

Food is ok but they forgot to bring the rental stool so my guests got to stand while eating.

First time ordering from this caterer. Was very impressed with the service by the staff named Ah Loon. He was very accommodating and patient and he did the setup very nicely. Food was quite good as well.

Food is good and portions are just nice :) Thumbs up to Prompt delivery and collection. Will order again