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Ishiro Fusion Catering

4.4 / 5 (265 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*77%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (472)

Reviews (265)

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20 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Grace Wong
Ms Grace Wong Verified Purchase
3.0 / 5

Generous in portion.Menu & taste of food needs improvement.

The portion is indeed generous. I ordered for 3pax, the food is definitely enough for even 4 people. Taste of the meat dishes are fine, but the vegetable dishes seem to have a weird taste. The soup is kinda below average too. Hope they can improve on the menu. There was once they delivered prawns to me although I requested for "No Prawns".
Choose one Choose one
Mr Rey Wong
Mr Rey Wong Verified Purchase
3.0 / 5

Food and Service medicore

First time ordering from Ishiro.
Soup taste great for the first week, subsequent soups were too salty for our liking.
Did not manage to try some of the special delight dish like curry chicken or laksa for 20 days.
Best dish was the fried chicken.
Delivery was the same time daily.
20 days Dinner Healthy Nutrition Tingkat Meal
Ms Priscilia
Ms Priscilia Verified Purchase
3.0 / 5

Could be better.

Food taste was just alright..could be much better. Quantity was also quite little. Service rendered was not as prompt as expected. Was expecting minimally a call on the day of the event to confirm the timing but had to call multiple times to no avail and when finally got through, the person advised a timing that was not accurate, ended up waiting for 50mins for the food.
Chicken Curry
HS
Ms Ho Soo Wee Verified Purchase
3.0 / 5

Not recommended and not value for money

Very disappointed with Ishiro Fushion catering. I've ordered CNY Mini Buffet B for 35 pax but the food portion was likely enough for 20 pax.

Out of 8 dishes, 1 dessert and drink ordered, were only given 7 dishes, 1 dessert + 1 bottle of 1.5ml ice lemon tea. The missing dish is crispy prawn dumpling. As for the drink, I really cannot imagine how to serve 35 pax with 1.5ml of ice lemon tea. Cutlery was also not given to us. Not worth the value and food.
Ice Lemon Tea
LT
Ms Lily teo Verified Purchase
3.0 / 5

Bad caterer so do not buy from them

The fried rice that we ordered was spoilt so recommend everyone not to buy it. The food looks like being reused as the colours of the fried food and bee hoon were of different colours (some light and some dark). Would deeply recommend y'all not to order food from here as it is not worth it. The mango dessert that they gave us were very diluted. However the curry is nice.
Prosperity Fried Rice
CK
Mr Choy Verified Purchase
3.0 / 5

Totally late and embrassed.

Caterer was late 1 hour and 15 mins! I ordered for 6.30 but didnt get to start till 7.4pm. totally not acceptable as guests were complaining and hungry. seems like a OMO operator. Granted that they are new but service cannot be that bad. food was not bad but could be much better if given time to heat up but my guests were pretty hungry at that time.

Hope they improve their service else cant survive in this competitive environment.
Mrs Mei Fen Chua
Mrs Mei Fen Chua Verified Purchase
3.0 / 5

Shouldnt accept so much orders if unable to fulfil on time.

Delivery was late by an hour. No apology from delivery person, and mentioned due to unable to find the place. I stay in a central location. There was missing food, which was totally unacceptable, after they came 1 hour late. I had 15 pax and I ordered for 15 pax, but food portion was small.
LS
Mr Lee Seng Han Verified Purchase
3.0 / 5

Poor communications and service quality and average food served.

Caterer was late by one hour. Ask for food to be ready by 630pm but arrived at 715 and finish set up around 730pm. I had my guest standing around watching them set up the buffet. I had to serve them milk while waiting and I'm embarrassed as my guest were standing around with no food.

Communication was extremely poor as i had to make more than 5 calls without anyone picking up the call. No one has informed me that they are going to be late. 1 out of the 9 items which i ordered (2 weeks before actual event) was out of stock and they called in the afternoon to inform of the replacement. However, when the actual food arrived, I realised the drink was wrong and upon probing, they said Ice Lemon Tea was out of stock and replaced with Barley without informing us at all.

Feedback of food - More misses than hits. As expected, they were late and hence most of the food would be in the van longer than required. Either they are soggy or cold. Charsiew was the best dish of the night. Rest of the food were average (probably due to sitting in the van for prolonged period)
Seared Mini Lamb chops

Delivery Feedback

Based on 253 customer responses.

  • On time or up to 30 min early: 194 (76.7%)
  • More than 30 min early: 30 (11.9%)
  • Late: 29 (11.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 176
  • Less than 10 min early: 0
  • 10–15 min early: 8
  • 15–30 min early: 10
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 12
  • 15–30 min late: 7
  • More than 30 min late: 10

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