Ishiro Fusion Catering

Caterer was late 1 hour and 15 mins! I ordered for 6.30 but didnt get to start till 7.4pm. totally not acceptable as guests were complaining and hungry. seems like a OMO operator. Granted that they are new but service cannot be that bad. food was not bad but could be much better if given time to heat up but my guests were pretty hungry at that time.

Hope they improve their service else cant survive in this competitive environment.

On the whole, portion is enough. Guests had no negative feedbacks. The food is tasty. Delivery staffs was punctual and friendly, came on time to collect after event. Will recommend to friends to this caterer.

The food came late almost by 2 hours.
I also ordered for 20pax but serving was only enough for 15 or less

The caterer is understanding that we don't take beef, thus he changed to Roasted Turkey for us. The food is very good and my guests are full of praises.

Delivery was late by an hour. No apology from delivery person, and mentioned due to unable to find the place. I stay in a central location. There was missing food, which was totally unacceptable, after they came 1 hour late. I had 15 pax and I ordered for 15 pax, but food portion was small.

The food is still hot when it comes, not too oily or too salty, as you can see the pictures their amount is more than enough from what we order.

The event was supposed to start at 7pm, but the caterers arrived late. Had tried calling them but there was no answer. However, the food was nice. Many of the event attendees feedback that they enjoyed the food. The grilled chicken was the most popular. The mash potatoes were very smooth and delicious as well.

Food is good and came quite on time. Would appreciate if could provide serving spoons and serviettes or can provide more spoons and forks so that we can use it for common use.

Caterer was late by one hour. Ask for food to be ready by 630pm but arrived at 715 and finish set up around 730pm. I had my guest standing around watching them set up the buffet. I had to serve them milk while waiting and I'm embarrassed as my guest were standing around with no food.

Communication was extremely poor as i had to make more than 5 calls without anyone picking up the call. No one has informed me that they are going to be late. 1 out of the 9 items which i ordered (2 weeks before actual event) was out of stock and they called in the afternoon to inform of the replacement. However, when the actual food arrived, I realised the drink was wrong and upon probing, they said Ice Lemon Tea was out of stock and replaced with Barley without informing us at all.

Feedback of food - More misses than hits. As expected, they were late and hence most of the food would be in the van longer than required. Either they are soggy or cold. Charsiew was the best dish of the night. Rest of the food were average (probably due to sitting in the van for prolonged period)

We had ordered the Christmas Mini Buffet Menu from Ishiro. Overall, the experience was pleasant.

Ishiro is one of the few that required a shorter order time (only 2 days in advance). This is good for any last minute event.

Overall, we are happy with the Mini buffet menu spread and the food served were fresh, decently presented and most importantly, tasty and value for money.

However, we encountered a small "hiccup" on the actual event day. At 8:47am, Ishiro called and informed us that the Cordial (as per stated in the website) will not be provide. We were shocked with this last minute notice as we need the drinks for our event at 11:30am.

They explained the menu published on Foodline Website were not updated properly. They offered to top up the food portion which we rejected coz we already place the order covering extra headcount. The food would be sufficient.

After discussion, they offered a refund of $20. We had to quickly buy the drinks ourselves. Thank God that we managed to get the drinks in time for the event.

I hope that Ishiro would have a better partnership with FoodLine and please ensure that the info/details published on the website are up to date.