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Island Catering Services Pte Ltd

4.5 / 5 (167 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*78%
Food Quality4.5 / 5
Service & Communication4.6 / 5
Value4.5 / 5

Customer Photos (430)

Reviews (167)

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167 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Joyce
Ms Joyce Verified Purchase
5.0 / 5

Nice food but need more vegetarian choices, same food 2 days

The food arrived on time and was well-packed, but unfortunately, the delivery person did not have the warmer bag. As a result, the food was delivered in a Styrofoam box, which meant that we had to eat it immediately upon delivery. There was nothing to keep the food warm, but the overall quality of the food was nice. to keep the food warm, but the overall quality of the food was nice. foodline
Achari Aloo Gobi Naan Enchante (Plain, Butter & Garlic) Crispy Papadum
Ms Joyce
Ms Joyce Verified Purchase
4.0 / 5

Will be good if can have more vegetarian options. Nice food

The food arrived on time and was well-packed, but unfortunately, the delivery person did not have the warmer bag. As a result, the food was delivered in a Styrofoam box, which meant that we had to eat it immediately upon delivery. There was nothing to keep the food warm, but the overall quality of the food was nice. to keep the food warm, but the overall quality of the food was nice.
Crispy Papadum Achari Aloo Gobi Naan Enchante (Plain, Butter & Garlic)
Dray
Dray Verified Purchase
5.0 / 5

First time trying out Indian Vegetarian food, yummy!

The portion sizes were very generous and we ended up having too much food which we continued to eat for the next few days. The delivery was on time, and the food was properly kept and hot when it arrived, ready for consumption. Overall it was a hassle-free and pleasant experience.
Mdm Sherin
Mdm Sherin Verified Purchase
3.0 / 5

Too spicy, rice turn bad, missing water, came 1 hr early

Mee Goreng was horrible... just alot of black soya sauce, no other ingredients can be seen... The Chilli Paneer is usually not a spicy dish but this was very spicy.. even when I requested that all the dishes should be less spicy... Also, there was no plain water as spoken earlier... so we had to arrange our own plain water for the guest. had to buy plastic cups quickly and fill up jugs with water ... order arrived 1 hour earlier and the fried rice turned bad within one hour... had to throw away the full tray..

Delivery Feedback

Based on 157 customer responses.

  • On time or up to 30 min early: 122 (77.7%)
  • More than 30 min early: 11 (7%)
  • Late: 24 (15.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 97
  • Less than 10 min early: 5
  • 10–15 min early: 7
  • 15–30 min early: 13
  • More than 30 min early: 11
  • Less than 10 min late: 3
  • 10–15 min late: 7
  • 15–30 min late: 6
  • More than 30 min late: 8

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