Island Catering Services Pte Ltd

HIGHLY NOT RECOMMEDED!!!!

The only good thing was that the delivery of the food was punctual and portion of food was good.

However the quality and the overall of the food was super DISAPPOINTING. .

The broccoli was yellow in colour instead of green. It was overcooked.

The toufu was overly fried and texture was super tough and hard.

Mango sago was not chilled and doesn’t not have any ice.

The crust of the fruit tarts was ultra soft and it just break when anyone attempt to pick it from the tray.

Orange chicken doesn’t taste like orange chicken. There wasn’t even a hitch of orange taste.

The iced lemon tea was a bit on the bland side as well.

Extremely Disappointing Experience with Island Catering Services Pte Ltd

I had an absolutely terrible experience with Island Catering Services Pte Ltd, and I feel compelled to warn others about their appalling service and food quality.

First and foremost, the delivery was delayed by more than 1.5 hours due to the driver's inability to locate the carpark entrance and a power supply issue in their kitchen. This is completely unacceptable for a catering service that should prioritize punctuality and professionalism, especially for events.

The delay resulted in food that was not hot upon arrival, raising serious concerns about food safety and quality. The seafood mee sua was an absolute disaster—completely soggy, with a horrible taste that rendered it inedible. Almost the entire tray had to be discarded because it was so terrible. For a dish that should be a highlight, this was a huge disappointment.

To make matters worse, I’m not even sure if any of the food was cooked more than four hours before delivery, which is a serious food safety red flag. The lack of transparency and care for food handling is alarming and unacceptable.

Overall, Island Catering Services Pte Ltd failed on every front—service, punctuality, and food quality. I would strongly advise anyone considering them to look elsewhere for reliable and professional catering services. This experience was a complete letdown and a waste of money.

Spagetti was a bit soggy - abit al dente would be nicer, olive rice was tasteless - could be better ,

Overall, the food is just okay and salty. The cauliflower is overcooked and too salty. The green curry chicken doesn't resemble a traditional green curry and too oily.

Food was very disappointing.
1. Olive fried rice seems like it was just normal fried rice with added olives. But it was tasty.
2. Ee fu noodles was maybe one of the better dishes.
3. Samosa was not crispy AT ALL. It was very moist. Taste is okay.
4. Salted egg yolk chicken was not too bad. But don't look very appetizing.
5. Cereal prawn was ok, just that as usual it's not crispy. The batter of the prawns was stuck together.
6. Assam pedal, fishy taste + TOO MUCH BONES!! Wrong type of fish used for catering. Taste is still not too bad but the fish is disappointing. Please change the choice of fish. Especially if it is for a 1 year old birthday party. There will be lots of kids around so.... not a good idea with the bones.
7. Sayur Lodeh feels like its only gravy with nangka. I was expecting more cabbage as well. Amount of nangka was generous.
8. Ching teng was good, and not too sweet. But it was not cold and not hot. So I'm not sure if it should be warm or cold.

* Placing an empty container don't look very pleasing to the guests.

Seen the recommendation is 4.8/5 but to expectation some food is not up to expected. esp the sweet and sour fish turns out to be spicy instead and the salted yolk chicken sauce is too dry.

The food tasted good... However, they forgot to send the lime cordial, so we had to arrange it ourself at the last minute..

Mee Goreng was horrible... just alot of black soya sauce, no other ingredients can be seen... The Chilli Paneer is usually not a spicy dish but this was very spicy.. even when I requested that all the dishes should be less spicy... Also, there was no plain water as spoken earlier... so we had to arrange our own plain water for the guest. had to buy plastic cups quickly and fill up jugs with water ... order arrived 1 hour earlier and the fried rice turned bad within one hour... had to throw away the full tray..