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Island Catering Services Pte Ltd

4.5 / 5 (167 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*78%
Food Quality4.5 / 5
Service & Communication4.6 / 5
Value4.5 / 5

Customer Photos (430)

Reviews (167)

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167 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Salina Aw
Salina Aw Verified Purchase
5.0 / 5

Generous caterer!

Thank you for the generous portion. The dill and lemon fish was already good on its own without the sauce. The quiche was slightly salty and the veg could have been cooked a little longer, but overall my guests sang praises for the food. My son likes tje truffle penne and it was his first time tryinv truffle!
Choose one
Mdm Clarissa Chen
Mdm Clarissa Chen Verified Purchase
2.0 / 5

First and Last Time. Sorry.

I feel bad writing this for a Christmas catering. Context wise, since 20 - 25 Dec we have had either hosted or gone to other homes for Christmas catered ~ 10 Pax mini buffet type of meals, family members made comparisons. Sadly, this has been the most disappointing one. Started with delivery arriving late, driver called to ask for condo name only then, but still later requested me to whatsapp him my live location. Later also had to go down to carpark to bring up together. Hmm company should have given him an extra helper if really unmanageable, esp. if we also busy with guests above.

The other 10pax mini buffet usually came in the black stylish crates but this came in your normal Tze char plastic takeaway vibe. Spoon fork and serviettes packed like as though u ordered bento set. Carbs for pasta and rice came way more in proportion to the meat. I had to replate the fish onto a plate to avoid it looking so little inside the plastic container. Grilled broccoli came with many parts ‘burnt’ black, u can see the portion is v little. Ordered cereal prawns and no crisp as soggy due to them closing the container for some time while hot, no cereal bits where kids usually love to sprinkle the excess to eat. Sweet paprika chicken - dry and bland, and kids were the ones who bluntly said out in the party- why no taste , no paprika , so plain. Same for the rice. The pasta was called Truffled Penne Pesto and considering we had guests who said they usually don’t like the truffle taste/smell and so didn’t plan to eat, and in the end the rest told them don’t worry - there is no truffle taste inside at all. It’s just pesto looking like Shrek’s pasta. Sigh. The only saving grace was the mini mushroom quiche for flavour but also a pity it came with at least 2 of them broken at the crust. I honestly felt so embarrassed by the whole presentation and blandness of it - I apologised to my guests considering I chose this for Christmas Day itself and the day before the other caterer my family rated 9.5/10 for similar priced range for Christmas catered food. Had to order Old Chang Kee small bites to supplement. Not that it mattered too much lastly, but just to note water provided were in small bottles of 350ml.
Truffled Penne Pesto Paprika Olive Rice Sweet Paprika Chicken Cereal Prawn Grilled Broccoli w/ Hollandaise Sauce+2 Grilled Broccoli w/ Hollandaise Sauce
view more 6 photos & videos
Joseph Lim
Joseph Lim Verified Purchase
5.0 / 5

Delicious mini buffet for Christmas and New Year

Delivery uncle very friendly and helped to carry all food in to place nicely on my table. Vanilla eclair was replaced by chocolate eclair and we are ok.

All the food tasted nice and we love the prawn and fish. The prawn is well cooked, firm yet tender. The chicken is very tender too.

Personally, I find either the spices for the lamb meat ball or veggie too strong for me as my stomach has a burning sensation after eating them but others in the family felt ok. Overall,thumbup!
Vanilla Eclair Veg Ratatouille Lamb Meat Ball Fish Puttanesca Butter Glazed Prawn+4 Sweet Paprika Chicken Garlic Butter Rice with Olives Creamy Fettuccine Alfredo
view more 8 photos & videos
Irene Poh
Irene Poh Verified Purchase
3.0 / 5

A Birthday Surprise! (SurSPICE)

I am content with the customer retention service. Please be alert to customer requests. Including 3 spicy items in a bento for primary school children is a big no no at a birthday party. Will order again. I enjoyed the excess paprika chicken.
Refund Another 20% WESTERN Refund 15%

Delivery Feedback

Based on 157 customer responses.

  • On time or up to 30 min early: 122 (77.7%)
  • More than 30 min early: 11 (7%)
  • Late: 24 (15.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 97
  • Less than 10 min early: 5
  • 10–15 min early: 7
  • 15–30 min early: 13
  • More than 30 min early: 11
  • Less than 10 min late: 3
  • 10–15 min late: 7
  • 15–30 min late: 6
  • More than 30 min late: 8

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