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Island Catering Services Pte Ltd

4.5 / 5 (167 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*78%
Food Quality4.5 / 5
Service & Communication4.6 / 5
Value4.5 / 5

Customer Photos (430)

Reviews (167)

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167 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Joey Chiew
Ms Joey Chiew Verified Purchase
4.0 / 5

Average food

It was raining heavily when the delivery man came to deliver the food. He was drench but the food was all ok.
Overall the food is average, nothing fantastic. Vege become yellowish, Seafood wanton was hard. Maybe because is CNY food was cooked in a rush thus the food was not nice?
TB
Mr Tang Boon Sen Verified Purchase
5.0 / 5

Enjoyable food, fine service and overall value. Recommended!

All the dishes were well-prepared and well-packaged. The service was prompt and reliable. We had ordered from the caterer before and once again it was a delightful experience.
Island Catering Services Pte Ltd responded20th May 2026 12:12 PM

Thank you for your continued support and kind feedback! We’re delighted to hear you had another great experience with us 😊

Ms CrisAnn Tay
Ms CrisAnn Tay Verified Purchase
4.0 / 5

Too salty

Yong Chow Fried Rice - mushy
Fried Hong Kong Mee - sticky salty
Broccoli Mushrooms w/ Oyster Sauce - salty
Seafood Wanton - best
Lemon Fish - sour too much lemon
Salted Egg Yolk Chicken - no salted egg yolk taste n more like yellow curry chicken
Garlic Butter Prawn - more like tomato prawn
Mango Pomelo Sago - kids don’t like bitter taste of pomelo
Bottled Water - good!
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Ms Ling Chua
Ms Ling Chua Verified Purchase
5.0 / 5

2026 CNY Eve

Food overall is tasty, flavorful. highly recommend on their dessert. Portion of the food is big and enough to serve 10-15pax.
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Island Catering Services Pte Ltd responded20th May 2026 12:04 PM

Thank you for your kind feedback! We’re glad you enjoyed the food and desserts, and happy to know the portions were generous 😊

Sophia Pang
Sophia Pang Verified Purchase
4.0 / 5

Order for Chinese New Year Eve reunion lunch

Food is generally reasonable.
- Fried beehoon and fried rice are good
- Kung pao chicken is a little too red.
- Mango pomelo sago is disappointing - pomelo is dry and tasteless, sago texture is weird.
Seafood Fried Mee Hoon Egg Fried Rice
Island Catering Services Pte Ltd responded20th May 2026 12:09 PM

Thank you for your feedback. we’ll share this with our kitchen team for improvement.

Mdm Lim Mei Ying
Mdm Lim Mei Ying Verified Purchase
5.0 / 5

Excellent service

The dishes taste good except for the kung pao chicken and the Mango pomelo sago, kung pao chicken doesn’t have the kung pao taste, dessert doesn’t have the mango. The service provided is excellent. Thank you.
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Ms Amanda Lee
Ms Amanda Lee Verified Purchase
1.0 / 5

SLIMEY and spoilt Nasi Goreng. Horrible aftersales service!

The nasi goreng kampung was inedible. Took one bite and the whole rice was SLIMEY! Texture was mushy and I immediately spat it out. The other guests also said it was spoilt. Threw away the whole box! Wasted my money. The other food were quite bad too (taste wise and texture). Don't ever get food catering from this company. Horrible aftersales service (NO REPLIES AT ALL) when I contacted them at 7.47pm.
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Delivery Feedback

Based on 157 customer responses.

  • On time or up to 30 min early: 122 (77.7%)
  • More than 30 min early: 11 (7%)
  • Late: 24 (15.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 97
  • Less than 10 min early: 5
  • 10–15 min early: 7
  • 15–30 min early: 13
  • More than 30 min early: 11
  • Less than 10 min late: 3
  • 10–15 min late: 7
  • 15–30 min late: 6
  • More than 30 min late: 8

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A customer just ordered for 30 pax for delivery on 17th Dec, 12:00PM
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