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Island Catering Services Pte Ltd

4.5 / 5 (167 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*78%
Food Quality4.5 / 5
Service & Communication4.6 / 5
Value4.5 / 5

Customer Photos (430)

Reviews (167)

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167 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms May
Ms May Verified Purchase
3.0 / 5

Delicious Dishes for Gathering except the Nonya Chap Chye!

All the dishes are okay, especially the steamed fish; thick and juicy: Chicken is tasty : Mee Sua has generously added seafood like sotong and prawns. Thumbs up. The disappointed dish is the Nonya Chap Chye. The black fungus is dry and hard, not fully cooked. The carrots are too hard , not fully cooked. Honey dew sago will be better if small sago is used instead of the big ones. Generally the Honey dew Sago is tasty with generous portion with honey dew. Hopefully the caterer will improve on the the vegetable dish. May consider for return order but try other vegetable dish.
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IT
Mr Ivan Toh Verified Purchase
1.0 / 5

Highly not recommended.Quality of food was too disappointing

HIGHLY NOT RECOMMEDED!!!!

The only good thing was that the delivery of the food was punctual and portion of food was good.

However the quality and the overall of the food was super DISAPPOINTING. .

The broccoli was yellow in colour instead of green. It was overcooked.

The toufu was overly fried and texture was super tough and hard.

Mango sago was not chilled and doesn’t not have any ice.

The crust of the fruit tarts was ultra soft and it just break when anyone attempt to pick it from the tray.

Orange chicken doesn’t taste like orange chicken. There wasn’t even a hitch of orange taste.

The iced lemon tea was a bit on the bland side as well.
Broccoli Mushrooms w/Oyster Sauce
MT
Mr MK TEO Verified Purchase
4.0 / 5

Good food

Generally food is OK and portion enough but sago dessert not so ideal coz it seems to be condensed milk instead of the usual coconut
Mr Chong
Mr Chong Verified Purchase
5.0 / 5

Average food. Too spicy. Probably won't order again.

Food: 6/10
Portion: 10/10 (A lot, cannot finish!) Packet drinks is 1 pkt per pax.

I think the Kailan just looks meh and the sauce is a bit too spicy. In fact most of the food are on the spicy side, good if you like spicy.
The prawn with Chilli crab and cereal fish are good tho, but prawn is quite spicy! (Not really for kids)

The sotong yutiao --- is just yutiao. No sotong or sotong taste.

Bee hoon is very cui - as in all broken up.
Packet Drink Seafood Fried Mee Hoon Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Sotong Yu Tiao+5 Oyster Kai Lan Black Pepper Chicken Prawn with Chilli Crab Sauce Cereal Fish
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PS
Mr Phoe Shan Verified Purchase
5.0 / 5

Excellent

Very nice food and I will recommend to my friends and colleagues. I will definitely post in my social network as well. Thanks roofline.
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Mr Bob Chin
Mr Bob Chin Verified Purchase
5.0 / 5

Extraordinary service and effort

We want to thanks Island Catering foodline for their Service. I have key in my order address wrongly and they make an extra trip to deliver our food without any comment. I really want to thanks them and sorry for making sure mistake on my side. Our workers are very happy with the food and they taste great.
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Delivery Feedback

Based on 157 customer responses.

  • On time or up to 30 min early: 122 (77.7%)
  • More than 30 min early: 11 (7%)
  • Late: 24 (15.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 97
  • Less than 10 min early: 5
  • 10–15 min early: 7
  • 15–30 min early: 13
  • More than 30 min early: 11
  • Less than 10 min late: 3
  • 10–15 min late: 7
  • 15–30 min late: 6
  • More than 30 min late: 8

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A customer just ordered for 40 pax for delivery on 7th Nov, 6:30PM
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