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5.0 /5
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This is the first time trying out this tingkat. For the first few days everything was satisfactory, but on the last day, the delivery guy sent my food to the wrong level wrong unit. I'm bewildered as to what happened. Luckily that unit's owner came ... More
knocking on my door to give it to me and let me know what happened. If it was some dishonest or blur person, they might have just taken the food for themselves.
Anyways so i message them to let them know their delivery guy made mistake. They just replied me oh ok i'll let the operations team know and that's it. No apologies, no follow up. Show less
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
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5.0 /5
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Food is very delicious and met my expectations and delivery has been prompt will use this vendor again.
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
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5.0 /5
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Food was good and very delicious with generous proportion. Repeated customer for a few times. Will still come back.
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
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5.0 /5
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Value
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Food was really pretty good. Portion is sizeable and comes in microwavable containers that can be easily used to reheat.
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
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2.0 /5
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JCatering though provide classic home cooked meals so called 'healthy?' has classic catering pitfalls with more carbs in vegetables to protein ratio breakdown. Food arrived mostly cold with condensation, delivery time ranged from ... More
3.50pm-5.45pm.
There's Not a single prawn dish. The Soup Conundrum - poor value component having almost half the package feature plain water boiled with root vegetables means using low-cost filler that holds lower culinary financial value to hit the 3Dishes+1Soup metric. Traditional Chinese double-boiled soup requires inexpensive bone/pork marrow bases simmered for hours; clear vegetable water costs pennies to produce. Hence don't expect premium grade nutrient dense soups daily, though premium price paid? Show less
Favourite dish: None
Least favourite dish: Deep fried assorted vegetable - no vegetables but only mushrooms heavily battered/oily, very chewy, hard - binned
First time ordering from merchant: Yes
Will recommend this merchant: No
YL from JCatering responded to this review
Responded on 29th Jun 2026 10:34 AM
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.We would like to clarify a few points regarding your comments. Regarding the statement that "there's not a single ... More prawn dish," our monthly menu does include prawn and other seafood dishes as part of the regular rotation. For example, Tiger Prawn Roll was included during your subscription period, while dishes such as Cereal Seafood were featured in the published menu. As our menu rotates weekly, not every dish appears within every customer's subscription period. Our monthly menu is published in advance and shared with customers before purchase so they can review the dishes and understand the menu rotation before deciding to subscribe. We also respectfully disagree with the suggestion that our soups are simply "plain water boiled with root vegetables." During your subscription, we served a wide variety of traditional home-style soups, including Old Cucumber Pork Soup, Liu Wei Herbal Chicken Soup, Herbal Chicken Soup, Cordyceps Flower Chicken Soup, ABC Soup, Bak Kut Teh, Red Bean Lotus Root Soup, Pumpkin Mushroom Soup, White Fungus Pumpkin Wolfberry Soup. While not every soup is a double-boiled herbal broth, each is freshly prepared as part of a balanced home-cooked meal. Our meals are planned to provide a balanced combination of protein, vegetables and soup, with different cooking styles and ingredients rotated throughout the month. We appreciate that everyone has different preferences, but we do not intentionally reduce protein in favour of lower-cost ingredients. Lastly, we sincerely apologise that your meals did not arrive at your preferred serving temperature and that the delivery timing did not meet your expectations. We understand the importance of food quality and delivery reliability and will continue to improve our operations. Thank you again for your feedback and for giving us the opportunity to clarify these points. Show less |
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JCatering |