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Jessie Catering Pte Ltd

4.4 / 5 (2,550 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*83%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (1435)

Reviews (2,550)

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2,550 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LA
Ms Lui Ai Ming Verified Purchase
4.0 / 5

Inconsistent standard.

Ordered tingkat for 10 days for 3 pax.
Inconsistent standard. 50% of the dishes tasted ok, 50% taste was not ok and was hard to finish the meal.
Out of 10 meals, 4 meals were probably for 2.5pax.
For the 1st week, the chicken dish with soya sauce base came 3 times, with slight variations (eg. 1 dish had onions, 1 dish had bittergourd). Not much difference in flavour.
Fish was served 3 times, all 3 times the fish had fishy smell. Pretty unappetising.
A few times vege was overcooked. But a few times pretty ok.
Admin was satisfactory. Delivery was always punctual.
Mr Eric Choy
Mr Eric Choy Verified Purchase
4.0 / 5

Improve order processing process!

Don't understand why the vendor can't acknowledge the order via email and insisted voice call.. Everything now is either via email, whatapps or even an app to get thing done, but this vendor definitely has to improve its order processing process. Even using SMS is not a good option now as many people are now subscribing SIM only plan....

Delivery Feedback

Based on 2,095 customer responses.

  • On time or up to 30 min early: 1,734 (82.8%)
  • More than 30 min early: 348 (16.6%)
  • Late: 13 (0.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,689
  • Less than 10 min early: 8
  • 10–15 min early: 11
  • 15–30 min early: 26
  • More than 30 min early: 348
  • Less than 10 min late: 1
  • 10–15 min late: 4
  • 15–30 min late: 1
  • More than 30 min late: 7

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