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Jessie Catering Pte Ltd

4.4 / 5 (2,547 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*83%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (1435)

Reviews (2,547)

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95 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Pearline
Ms Pearline Verified Purchase
3.0 / 5

Simple dishes but for the fussy.

Food sometimes quite bad, especially the vegetables sometimes taste sour. A few occasions, I have one meal with fishball, fishcake or canned beans dishes then don't felt the worth and no healthier choices. Services is bad when you call them to ask them things. Sometimes quite rude in their reply.
Ms Pearline
Ms Pearline Verified Purchase
3.0 / 5

Room for improvement

Overall felt that the food standard is dropping each cycle I ordered. Whenever we call the hotline, the person was very rude as well. Sometimes we really can't remember the Tingkat end date or lost the invoice and the staff will reply "you can't see your email or words like email already sent what" Food can arrived either too early (230pm) or very late (6.45pm) and it always arrive cold and have to heat up.
3.0 / 5

Food can be better, sometimes the vegetables taste like boil

The food standard dropped a little as compare to last month. The service by the call centre was bad too. I have lost the copy of invoice and unable to locate in my email as well. I called to enquire my end date but the staff replied rudely "you cannot check your email inbox?" I was shocked on the service standard.
Mr SK
Mr SK Verified Purchase
3.0 / 5

Really hope can see improvement in the future

Almost few days in a week will have the same dish. Fried fish with sauce. It make the fish to become soggy by dinner time. My order was canceled 1 day before the delivery start because the caterer unable to reach me via a phone call. Maybe they can consider WhatsApp instead since other caterer also using WhatsApp at this era.

Delivery Feedback

Based on 2,092 customer responses.

  • On time or up to 30 min early: 1,732 (82.8%)
  • More than 30 min early: 347 (16.6%)
  • Late: 13 (0.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,687
  • Less than 10 min early: 8
  • 10–15 min early: 11
  • 15–30 min early: 26
  • More than 30 min early: 347
  • Less than 10 min late: 1
  • 10–15 min late: 4
  • 15–30 min late: 1
  • More than 30 min late: 7

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