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Jessie Catering Pte Ltd review

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Tingkat
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Jessie Catering Pte Ltd review

Exceptional 4.8/5 Last 6 months
2,444 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
Latest Promotions & Menus
5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
  • Friends/Family Event
  • Ang Mo Kio Street 52
  • 9th Sep 2025
  • 4 Pax
Reviewed 2 weeks ago Verified Purchase
Been ordering from them the past 2 years, however, it's time to make a switch now due to price increase and the food quality decrease (fried dory fish 1-2 times a week with different sauces only, and veggie dish is really bad)
Jessie Catering Tingkat Meal - 4 dishes + 1 soup (20 days)
First time ordering from merchant: No
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
Reviewed 3 weeks ago Verified Purchase
Repeated order many times since. Though food variety gets repeated at times, overall value and service are two of the biggest draw.
Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
Reviewed 2 weeks ago Verified Purchase
Jessie Catering’s tingkat dinner offers comforting, home-style dishes that are tasty without being too salty or oily. The menu rotates daily with a good mix of meat, vegetables, and soup, and many customers appreciate the healthier flavors and ... More convenient delivery.
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Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 1st Oct 2025
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Food
Service
Value
Reviewed on 1st Oct 2025 Verified Purchase
Generous portion for 4 pax and the dishes tasted delicious for our liking. Different variety of menu to look forward every week.
Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 30th Sep 2025
More:
Food
Service
Value
  • 3 dishes and soup
  • Jelapang Road
  • 1st Sep 2025
  • 2 Pax
Reviewed on 30th Sep 2025 Verified Purchase
Reliable and affordable tingkat caterer, with home cooked food. My family likes the food, especially the soup. Packing of food was clean and neat. Disappointed that the cauliflower still had black molds, after feedback to them.
Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
Favourite dish: Soup
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed 6 days ago
More:
Food
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Value
Reviewed 6 days ago Verified Purchase
Timely food and one of the few caterers with 4 dishes and 1 soup.
Generally the food variety is good.
Will consider to continue again.
Jessie Catering Tingkat Meal - 4 dishes + 1 soup (20 days)
First time ordering from merchant: No
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed 1 day ago
More:
Food
Service
Value
Reviewed 1 day ago Verified Purchase
I must say the lady Michelle is SUPER rude and lazy. She talks to you like you owe her something. I sent email to her to inform that my dishes were served with chilli. She insisted that she is right many times even without checking the photos I ... More shared. Recently the same thing happen again and food came with traces of chilli. We tasted that they are spicier than usual however she insisted there were no chilli added as the pure ingredients is just baked beans and tomato sauce. She straight in her face told me that 11 people tasted not spicy and children for my case not counted as tester. I was like these are mainly for my kids not me. Previously we don't have such issue but this recent renewal is giving us problem.

Instead of helping to resolved it, she insisted all the way and talk rudely. This is very bad customer service.
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Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
First time ordering from merchant: No
Will recommend this merchant: No
Stella from Jessie Catering Pte Ltd responded to this review
Responded on 30th Oct 2025 01:57 PM
Hi Stephanie,

Thank you for your continued feedback and for bringing this matter to our attention. I’m very sorry to hear that you were unhappy with the spiciness of your recent order.

As we discussed previously, the issue you raised ... More regarding the spiciness of your order was caused by a system error that did not properly register your request for "non-spicy." We’ve since corrected this error in our system, and I’m happy to hear that you were satisfied with the compensation provided at that time.

For the current meal that you received, I can confirm that no chili or spicy ingredients were included in your food. Since we prepare meals in large batches, the same dish is provided to all clients who request "no spicy," and we’ve not received similar complaints from other customers regarding the spice level. That being said, I absolutely understand your concern, especially when it comes to ensuring that meals are suitable for your children.

The red color you noticed is likely due to the ketchup and tomato sauce used in the preparation, which can sometimes give the dish a vibrant appearance that may be misinterpreted as being spicy. We take pride in our ingredient sourcing and preparation and can assure you that we follow strict protocols to avoid the use of any chili or hot spices in these dishes.

I also want to gently address the public naming of individuals in your complaint. While we deeply value all customer feedback, we ask that concerns be raised privately so that we can address them effectively and professionally. This allows us to work together to resolve any issues in a way that is most helpful to both parties.

I truly appreciate your understanding and would love to continue working with you to ensure your future orders are exactly to your liking. If there’s anything specific you’d like to adjust, please let us know, and we’ll do our best to accommodate your preferences.

Once again, thank you for your feedback, and I apologize for any inconvenience caused. We hope to have the opportunity to serve you again soon.
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4.0 /5
(Verified Purchase)
Reviewed on 28th Sep 2025
More:
Food
Service
Value
Reviewed on 28th Sep 2025 Verified Purchase
The Food is tasty and Yummy!..........................................................................
Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
Favourite dish: chicken
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 15th Sep 2025
More:
Food
Service
Value
Reviewed on 15th Sep 2025 Verified Purchase
I ordered this for my elderly parents and they like the food variety. The food are tasty but not too salty. Delivery are usually on time. So we decided to renew again. Too bad they don't deliver to certain area of punggol, which my brother could not ... More order with them.
Show less
Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (5 days)
Favourite dish: Their vegetables are mostly nice and prawns are fresh.
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 22nd Sep 2025
More:
Food
Service
Value
Reviewed on 22nd Sep 2025 Verified Purchase
Variety of food can be better in order to retain customers. Food can be repetitive after some time..
Jessie Catering Tingkat Meal - 3 dishes + 1 soup/ 4 dishes (20 days)
First time ordering from merchant: No
Will recommend this merchant: Probably

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