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Jiak Ba

4.8 / 5 (189 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
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On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (94)

Reviews (189)

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189 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

WY
Ms Rosalind Lee Verified Purchase
5.0 / 5

Food generally is healthy

Food in general is healthy but some dishes could have more flavour. Green vegetable dishes mostly repeats the next couple of days. Would be good to give more vegetable variety like long beans, gourds for a change. Some items served don't really give value for the money and below expectation. Delivery time last round has been a little irregular.
Jiak Ba responded6th Sep 2025 10:41 PM

Thanks for your feedback! We’re happy to hear you find the food healthy.

We’ll work on adding more variety to the veggies and improving the flavor of some dishes. Sorry about the delivery delay and any items that didn’t meet your expectations — we’ll do better.

Thanks again for your support!

Mdm Yeo
Mdm Yeo Verified Purchase
5.0 / 5

Good comfort food and would recommend

The food overall was as close to comfort food and would recommend to others. The pork belly can be leaner and the tau kee dish can be given slightly more for 2 person option. Overall packing can also be improved as occasionally the exterior of the packing boxes can be quite oily.
Jiak Ba responded21st Aug 2025 04:14 PM

Thank you for your feedback! We're happy to hear you enjoyed the food and would recommend us. We appreciate your suggestions about the pork belly, tau kee portion, and packaging — we’ll work on improving these. Thanks again, and we hope to serve you better next time!

YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Good platform for caterer on Foodline Catering providing ano

Completed one cycle of 10 days Tingkat Dinner with this same caterer. Decided to try for another 10 days. Overall the food was good. The food portion are reasonable. On the whole, Good quality of food. The food is delivered daily consistently on time. Will renew for another 10 days.
Jiak Ba responded21st Aug 2025 04:16 PM

Thank you for your continued support! We're happy to hear that you enjoyed the food

Mdm Chua Vin Yi
Mdm Chua Vin Yi Verified Purchase
5.0 / 5

Good flavours and value for money!

All dishes were well seasoned and tasted good. They do their soups really well as they do use good ingredients generously. Will definitely order again! Just wish they also catered for q pax.
Jiak Ba responded14th Aug 2025 05:15 PM

Thank you for your support💛 we heard your feedback and will bring in to management☺️☺️

SS
Mr Sebastian Sim Verified Purchase
5.0 / 5

Good Lunch Tingkat for Easties!

One of the few caterers that deliver lunch to my area. Food was all good with nice variety over the week. My family enjoyed the meals especially the daily soup which changes every day. Flavor-wise is just right though some dishes were a little oily. The tingkat meals came well packed but my dinner was delivered in the early afternoon. However, it was easy to reheat with the microwave. Portions were also sufficient for 2 pax. Good value overall!
Jiak Ba responded7th Aug 2025 09:08 PM

Hi! Thank you so much for your kind feedback 😊 We’re glad your family enjoyed the meals, especially the soups! Noted on the oiliness — we’ll improve on that. Thanks again for your support!

WY
Ms Rosalind Lee Verified Purchase
4.0 / 5

Generally Simple Food, Add more Variety!

I recently tried tingkat from Jiak Ba first for a 5 day, then continue with a 10 day trial which just ended. The food portion ordered for a 2 pax meal is just about ok for my elderly mum's lunch and dinner as she can't eat much. Food in general is fresh and arrived still warm, healthy and not too salty but some dishes lack flavour. Wish the soup flavour could be better. Also vegetable dish could have more variety instead of mostly cai sim, xiao bai cai, nai bai. So far food arrives on time daily. Thank you for your service and for the free herbal tea ?
Other Food Items or Photos of Event (Please fill in below)
Jiak Ba responded14th Aug 2025 05:13 PM

Thank you for your support! We will keep it up.

Mr Jason Peh
Mr Jason Peh Verified Purchase
5.0 / 5

New Dinner Choice

Decent 3 dish 1 soup everyday. Greatly improved on food packaging, always delivered on time! Recommend to try!
Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded7th Aug 2025 09:09 PM

Hi! Thank you for your kind words 😊 We’re happy to hear you noticed the improvement in our packaging and punctuality. Appreciate your support and recommendation!

YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Good platform for caterer on Foodline Catering providing ano

Review: (Minimum 100 characters)

Having completed many Tingkat Dinner with other caterers, decided to try this New caterer. Overall the food was good. The food portion are reasonable. On the whole, Good quality of food. The food is delivered daily consistently on time. Will continue for another 10 days.
Jiak Ba responded21st Aug 2025 04:15 PM

Thank you for giving us a try! We're glad to hear you enjoyed the food and found the portions and delivery reliable.

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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