KIM KITCHENZ
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Better options out there available, unfortunately.
Please see attached extraction of a screenshot.
Hence, we decided to try out their 8-day trial.
First, they missed out on our rice order. We had to cook rice in a hurry on the first day. We called Kim Kitchenz to clarify. They apologized and said it was a backend error. In any case, we changed our mind on the rice order and decided to cook our rice on our own instead for the trial with them. On a good note, they refunded the rice cancellation.
Dish portions tended to be on the small side.
Several dishes were based on processed meats/ seafood, such as sausages and fish cakes.
Deep fried dishes, such as sweet and sour pork and chicken, were soggy upon delivery. They were also excessively covered in a thick layer of flour.
Mediocre Food
None of the tingkat series are reliable!
KIM KITCHENZ responded15th Apr 2023 10:38 AM
Dear Anne,
Thank you for the feedback.
Generally we provide average adult portion size. Most of our clients who are bigger eaters will go for 3pax instead.
Nevertheless, we appreciate your valuable feedback and your support.
Tingkat
Premium ingredient, taste slightly lower than expectation...
1st time ordering from your website, is very bad experience!
Budget food. Could do better w more variety of vegetables.
End up my MIL waited in vain without food. Subsequently was okie. Food wasn't great got repeat according to her.
Not value for Money tingkat
KIM KITCHENZ responded23rd Aug 2022 05:36 PM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
A little pricey especially when a Condo charge is applicable
When it’s time to consume it, everyday there is at least a dish which has turned sour/spoilt because it was left outside for too long.
Felt like leftover lunch was delivered to us, simply a waste of time and money. What was worst is having unrest stomach each time we finish what was able to be consumed as meals after heating it up.
KIM KITCHENZ responded8th Aug 2022 10:48 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
1) Additional surcharge applies for
• Deliver to condominium unit $1.00 per day (10 days, 8 days, and 5 days order) Most consumers who are staying at a private apartment/condominium with security guards/post have strict rules for allowing private vehicles and delivery man to access to the condo and the unit. These procedures caused delay in our deliveries.
2) Our delivery timing is 330pm to 730pm, we delivered at 530pm is a acceptable timing for dinner. Most of the caterer work at this system too. Timing unable to choose so hope you can understand every tingkat service unable to to select timing.
3) Regarding food turn sour due to it was left outside for too long, i will suggest you to put a warmer bag outside your gate so our delivery man or other caterer's delivery man will keep your food in the warmer bag to maintain the food last longer.
4) All caterer are strictly not allow to give customer left over food under the SFA law in Singapore.
5) You may check with our Kim Kitchenz 's customer's review mostly satisfied with our foods, timing and services. We are under 4.5/5 review.
Thank you .


















