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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Good food and within expectations.

The food were within expectation. Feedback was taken seriously and with response. Daily meals were good combination of meats and vegetable. Vegetables were cook delighted even for kids.
KIM KITCHENZ responded4th Jan 2023 11:54 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Fu Sing
Fu Sing Verified Purchase
5.0 / 5

Good overall value, service and food

Have ordered with this caterer a few times so far. Overall, good service and food. It's a bit more pricey but given that I have somewhat worse experience with cheaper caterers before this, will still stick to this caterer.
KIM KITCHENZ responded26th Jan 2023 12:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mr Ivan Ho
Mr Ivan Ho Verified Purchase
4.0 / 5

No fuss tingkat - Reorder

Second time ordering from this caterer after trying out the trial. Still as good as the trial. Overall satisfied with the food.
KIM KITCHENZ responded7th Dec 2022 12:00 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Ms Vivian Leong
Ms Vivian Leong Verified Purchase
4.0 / 5

Varieties in dishes and cookin, not boring, even for a month

Food was nice and varies over days and weeks. portion is sufficient. different variety in terms of meat - pork, chicken and fish. foodline
KIM KITCHENZ responded26th Jan 2023 12:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Good tasting food and nice variety of dishes!

I've been renewing my tingkat order with them because they always refresh their menu and you seldom get the same dishes week after week. Their food tastes great too (not salty) and customer service is too notch. We also tried their Christmas mini buffet menu recently. The food taste good and very nice plating too Highly recommend! ????
Choose one
KIM KITCHENZ responded26th Jan 2023 12:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

TRIAL ORDER, DELIVERED FOOD TEMPERATURE JUST LIKE OUT OF WOK

FISH SAUCE WAS NOT TOO SALTY, OVERALL FOOD PACKAGE STILL HOT WHEN DELIVERED TO THE DESTINATION. THE FISH TEXTURE WAS NOT BAD.
Choose one
KIM KITCHENZ responded30th Nov 2022 11:21 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mr Thomas Gunawan
Mr Thomas Gunawan Verified Purchase
4.0 / 5

Repeat orders - will try other menu from the same caterer

Services were good. Delivery mostly came on time for lunch, except for the last 1 week. Most of the dishes are tasty, and portion is just nice for 2.
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded26th Jan 2023 12:22 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Satisfied

This is the second time ordering from this tingkat. The dishes is more home style cooking. Portion is very good.
KIM KITCHENZ responded26th Jan 2023 12:29 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Good food at good price

There is a good variety of food, soup is tasty, overall good price for good food, try it yourselves.
KIM KITCHENZ responded30th Nov 2022 11:24 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Varieties in the dishes, not boring even for the whole month

Food was nice and varies over days and weeks. portion is sufficient. different variety in terms of meat - pork, chicken and fish.
KIM KITCHENZ responded26th Jan 2023 12:31 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 25 pax for delivery on 8th Nov, 6:00PM
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