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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Tjhin Debora
Mrs Tjhin Debora Verified Purchase
4.0 / 5

On time delivery, always receive nice and variety menu.

The food was very nice and i am looking forward to each meals everyday. always on time delivery, thanks.
KIM KITCHENZ responded16th Nov 2022 11:29 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Good variety on the food and prompt delivery to my place. Tk

Lot of variety on the food and tasty. The service was super prompt. Keep up the good work. Will definitely consider this caterer.
KIM KITCHENZ responded3rd Oct 2022 10:42 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

More variety would be nice

Food taste ok for the dishes. But more variety in terms of main ingredients, like more variety of meat or fish in a week would be better.
KIM KITCHENZ responded21st Oct 2022 10:01 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Good and Yummy Food from Kim Kitchenz.

Food is good and yummy. Portion is big even order for 2person. Definitely, will intro to friend and order again.
KIM KITCHENZ responded16th Nov 2022 11:31 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Ms Sim
Ms Sim Verified Purchase
5.0 / 5

Familiar Home cooked dishes

Food is tasty, brown rice is cooked well,
Portions are just nice.
First day I ordered, the curry came very salty, gave feedback and I think subsequently, the dishes are ok

I decided to continue with my subscription after the 8 day trial. Only thing I didn’t quite like was food delivered very early at about 4.30 pm
Choose one Choose one
KIM KITCHENZ responded14th Sep 2022 10:52 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

5.0 / 5

Good variety and taste good

Having completed the 8 days Trial and subsequent 10 days on Kim Kitchenz Traditional Tingkat Series Dinner (TTSD) decided to try the 5 days Prestige Balance Tingkat Series (PBM). Overall the dishes are good and within expectation. The food is delicious and Quantity of food are good. Dishes specified in their Menu are quite balanced. In terms of variety and taste, it is good. To summarise, though the price is on the higher end but the food is nutritious and balance. The food is delivered daily consistently on time
KIM KITCHENZ responded14th Sep 2022 10:51 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Can have more flavours if possible for the food

The taste is quite light guess it's for health's reason, it could be better if more flavours can be added.
KIM KITCHENZ responded23rd Sep 2022 03:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Pay a little more for quality

Good variety of dishes. soup is good with herbs. will continue if standard maintained after renewal.
KIM KITCHENZ responded3rd Oct 2022 10:42 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Not too healthy meals provided

Pros:
- Normally no spillage. My order for 5 pax was split into 1 container for 3 pax and 1 for 2 pax. This ensured adequate amount was given and avoided spillage. Some caterers packed the food into 1 container and either smaller amount given (seemed like for 4 pax) or food packed to the brim and sauce spilled out.

- Usually vegetable given was sufficient unlike some caterers who stinged on vegetables.

- Hardly had repetitions. Some caterers kept giving cucumbers and celery as vegetables

Cons:
- Except for vegetables, portion for other dishes was quite small compared to some caterers eg 2 pcs of finger food or 2 winglets per pax instead of 3.

- Sometimes had 2 types of unhealthy processed food instead of 1 eg nuggets and luncheon meat.

- Normally 1 dish is too salty.

As my family is quite health conscious, won't renew because of the salty and processed food.
KIM KITCHENZ responded23rd Sep 2022 03:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Value for money and good taste.

The portion of the food is just nice for us. Not so salty, the taste is good. Except for occasional delivery delays, overall good to recommend.
Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes) Balanced Tingkat Series - Lunch/Dinner Tingkat (20 Days, 2 Dishes + 1 Soup OR 3 Dishes)
KIM KITCHENZ responded16th Nov 2022 11:31 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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