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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Grace
Ms Grace Verified Purchase
4.0 / 5

Not bad, can consider for longer term.

Ordered the 2 dishes and 1 soup, their soup is so so only some even tasted like water. the dish is decent, but because they arrive at around 2.30 pm I actually wonder what time they finish cooking them. And their veg dish becomes sour easily once it's after 6 pm.
KIM KITCHENZ responded16th Aug 2022 05:43 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Yes, the food exceeds my expectation, the delivery on time .

Yes, the food exceeds my expectation, the delivery on time and they are always consistent in taste and timing.
KIM KITCHENZ responded31st Aug 2022 11:10 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Tingkat lunch

There was one meal give 2 dishes all processed fried items. I call up and feedback.
But mostly dishes acceptable, price on high side, hope can serve fresh and tasty food.
KIM KITCHENZ responded3rd Oct 2022 10:41 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Satisfied Meal

Food was tasty and not too salty. The food portion was big. Delivery was also prompt. Will order again.
KIM KITCHENZ responded7th Sep 2022 04:16 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

5.0 / 5

Tasty Tingkat

The only tingkat company I renewed a second time. Food is tasty but portion small. Delivery initially stopped being punctual for a few days but after I called in, they became punctual again. Compared to many other companies, this is more expensive as there is Delivery charge. Some days there are fried items which are not do healthy. Soup is good. Fish dishes are good too.
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded23rd Sep 2022 03:34 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mr Andrew Attenborough
Mr Andrew Attenborough Verified Purchase
4.0 / 5

Low cost acceptable food

Variation is not the most exciting, but the taste still not too bad, acceptable. Take note their dishes lesser than usual but the amount still ok too
KIM KITCHENZ responded12th Aug 2022 09:56 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

The food is good and is delivered consistently

Tingkat order with Kim Kitchenz for 8 days Trial on the Traditional Tingkat Series Dinner. Overall the dishes are generally OK and within expectation. The Quantity of food are good. Dishes specified in their Menu are quite balanced. In terms of variety and taste, it is good and reliable. To summarise, the food is good and is delivered daily around 6pm consistently on time. Decided to continue for another 10 days Dinner
KIM KITCHENZ responded23rd Aug 2022 05:36 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Tasty food, big portion, service can be better

Tasty food and portion is rather huge, making the price more worthwhile. However, difficulty in contacting their customer service agent.
KIM KITCHENZ responded31st Aug 2022 11:05 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. We will feedback to the kitchen, You may whatapp to 87175252.

Ms YE WANTING
Ms YE WANTING Verified Purchase
4.0 / 5

Overall tasty

Would like that they don't include processed food. Sometimes meat dish is oily and have to drain the oil. Other than that their meals are tasty. But price is on the slight higher side compared to other caterers, considering that they only have 3 dishes.
Choose one
KIM KITCHENZ responded23rd Sep 2022 03:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

4.0 / 5

Food was great, delivery was on time foodline

Food was great, delivery was on time. Will definitely order again.
Portion was good, good variety of vegetables.
KIM KITCHENZ responded16th Aug 2022 05:44 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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