🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

Write a Review

Swipe left for more quick filters

496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Delicious food from this caterer. Great variety and price.

The food was delivered early to us. Taste was good and our family likes it. Intend to order again from this caterer. Tried others but the taste and portion from this caterer is nice and delicious. Price is reasonable also. Glad we tried the trial version.
Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only
KIM KITCHENZ responded4th Aug 2022 04:20 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Affordable tingkat and a bit oily so not for fussy.

Requested for non spicy. But there are a few days came with spicy dishes.. One day 2/3 were spicy, so the kids have nothing to eat. Overall the soups are nice, dishes are a bit too oily for us.
Choose one
KIM KITCHENZ responded4th Aug 2022 04:23 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Generally ok

Repeat order. Food generally ok for this round. On many consecutive days the soup tasted the same, with goji berry added in everyday.
KIM KITCHENZ responded7th Sep 2022 04:16 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

5.0 / 5

Good food for reasonable price. Would recommend!

Food was generally very good! Some dishes were slightly salty but we feedback and they managed to give us less salty dishes. Delivery timing was quite consistent. The soups everyday were made with high quality ingredients and delicious. Good for a healthy, balanced diet. Would prefer if there is lesser fried fish as the sauce usually gets soaked up and becomes soggy. Other than that, very good. Have extended for 20 days!
Choose one
KIM KITCHENZ responded4th Aug 2022 04:19 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

8 days trial lunch

Lunch delivery was quite early, it was outside my gate around 11am, do not know the exact delivery time as there was no knock on the door or any other notification, so have to check periodically on your own.

There were much variety and none repeated throughout the 8 days trial as you can see from the photos. And the portion was enough for 2 pax. However, the price is also higher than some other caterers. There was also a day that there was a lady's finger dish although my order requested not to, and there was no service recovery for the dish wasted. For some items, it came in odd numbers for 2 pax so it doesn't make sense.

Overall, would recommend this caterer if you can afford the pricier charges for the variety of dishes.
Choose one Choose one Choose one Choose one Choose one+4 Choose one Choose one Choose one
view more 8 photos & videos
KIM KITCHENZ responded4th Aug 2022 04:22 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Mr Winson Tan
Mr Winson Tan Verified Purchase
5.0 / 5

Yummy Yummy

I ordered the prestige package for 5 days trial for dinner. Although the food arrived quite early like 1-2 hours before 6 pm The food is good will try to order again next time.
KIM KITCHENZ responded26th Jul 2022 04:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Good food with wide range of food rotation. Will continue.

Good choice for Tingkat. Good food and have a wide range of variety. Will continue with this caterer.
KIM KITCHENZ responded7th Sep 2022 04:17 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Dinner Tingkat

Ordered 5 days trail with 2 dishes + 1 soup. Overall, the food was not too salty or oily. Food came around 1600hrs quite on time every day.

My girl was very looking forward for "Lotus root with port rib soup", end up the soup without Lotus :-)
KIM KITCHENZ responded27th Jul 2022 11:48 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Have already recommended to friends

Food is nicely cooked, with a good mix of protein and vegetables, flavored in a variety of ways. Feedback on delivery timing well taken and adjusted.
KIM KITCHENZ responded31st Aug 2022 11:10 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Good, worth to try

I ordered lunch for my children. It always arrives about 11am and food is warm. Portion is big. Sometimes the dishes are good and sometimes are weird. Overall, it’s still fine.
Choose one Choose one Choose one Choose one Choose one+5 Choose one Choose one Choose one Choose one
view more 9 photos & videos
KIM KITCHENZ responded27th Jul 2022 11:47 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

Review filters

Sort By

Review photo

Customer Photos

A customer just ordered Tingkat
for 2 pax
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,307
Menus
999+
Chat / Call
Chat / Call
Account