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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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496 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ding Zhen Xin
Ding Zhen Xin Verified Purchase
4.0 / 5

Good food. value for money.

The food is overall appealing and appetising. good variety. The staff was accomodating when I requested for no pork. Not sure why it wasn't reflected in my order. However, the staff explained that only main dish will be replaced.
KIM KITCHENZ responded19th Jul 2022 12:44 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Best tingkat I've tried recently.

Food is nicely prepared and tastes great, portion is good, balanced nutrition with variety, best tingkat I've tried recently.
KIM KITCHENZ responded26th Jul 2022 04:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Tasty food!

Tried the Balanced 5 day trial. Food was tasty and portion is reasonable. Delivery staff is polite. Happy experience.
KIM KITCHENZ responded26th Jul 2022 04:35 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Nice experience

- Delivery is on time
- Delicious home cooked food style
- Quick and responsive customer service
- Sufficient portion for two
KIM KITCHENZ responded4th Aug 2022 04:20 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

8 days Lunch (Trial Tingkat)

Food portion was generous and overall food quality was good. I have placed order again for 20 days and will review again after the cycle has ended.
Choose one
KIM KITCHENZ responded26th Jul 2022 04:32 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

AT
Ms Annie Tan Verified Purchase
4.0 / 5

Overall alright but can be improve!

Food quite decent, like their curry. Delivery timing quite early, sometime dinner tingkat reach before 3pm. The delivery charge $30 very expensive & that's the main reason I decided not to renew, really not worth that!
KIM KITCHENZ responded31st Aug 2022 11:07 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you whatapp 87175252

4.0 / 5

Ok but have room for improvement.

Delivery so far is ok. Food wise is acceptable generally but portion is abit hit and miss. Sometime you can the occasional dish whereby there are only 3-4 pieces. Vegetables seem to be boiled rather than stir fry so taste wise is compromised.
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes) Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded4th Aug 2022 04:19 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Ms Emma wee
Ms Emma wee Verified Purchase
5.0 / 5

Yummy tingkat

I ordered the premium tingkat for 20 days. The food is nice and has fish dishes on several days. Although the portion is not too big, it’s just nice for my family.
KIM KITCHENZ responded26th Jul 2022 04:33 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

5.0 / 5

Highly recommended for dinner tingkat.

Allow us to choose no spicy and no fish bone for dishes. Food is tasty, good quality and arrive on time. Delivery guy is very friendly. He rings the door bell, ensure we come out to collect our food before he left.
KIM KITCHENZ responded27th Jul 2022 11:49 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Food portion size is good

They sent the food to the wrong address. But they did compensate by giving me an additional dish the next day. Food portion size is good, taste is good too. But the communication needs to speed up as they are short handed
KIM KITCHENZ responded19th Jul 2022 12:43 PM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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