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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Overall food is good and delicious. score 4 out of 5

Overall food is good and delicious. Score 4 out of 5 and the only thing need to improve is the services. No reply or acknowledge after bank in.
KIM KITCHENZ responded6th Jul 2022 10:25 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

GOH
GOH Verified Purchase
4.0 / 5

Not too sure about the food, may want to try again.

Didn't really eat this food mainly because family got covid and didn't had the appetite to eat. Not the caterer fault but during covid we wanted to eat something more simple.
KIM KITCHENZ responded13th Jul 2022 11:27 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Hope you and family speedy recovery.

4.0 / 5

Good varieties and good quantity.

Good was good. But delivery timings were unpredictable. Sometimes early and sometimes late. Overall one of the better tingkat caterers around.
KIM KITCHENZ responded28th Jun 2022 09:50 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Overall ok

Overall food is ok, food portion varies but acceptable for two. Some dishes are salty maybe less salt in future.
KIM KITCHENZ responded13th Jul 2022 11:26 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Worth to order if don't mind paying a bit more

Decided to renew the subscription and was told price increase S$30 for delivery .
Most dishes are nice, certain days dish quite oily, hopefully can be improved.
Few incidents make mistake, missed out our meal and we agreed to replace by dinner, and also send us seafood as we opt out seafood, happy they compensate us on next meal. Customer service is good, response is fast.
KIM KITCHENZ responded12th Aug 2022 09:56 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Decent portions and consistent taste

Decent portions, consistent taste. Had homecooked taste. Only issue is that I asked for non spicy but 1 dish out of 5 would be spicy
KIM KITCHENZ responded28th Jun 2022 09:50 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Good taste!

2nd time order and did not disappoint, taste and dish selection is good though I personally prefer non fried dishes more
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes) Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded6th Jul 2022 10:25 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Good experience and nice foods

- Freshly cooked
- Less salty and healthy
- Hope they can improve the delivery time
- Overall is a good experience
KIM KITCHENZ responded29th Jun 2022 10:38 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

4.0 / 5

Not bad for the price

Food is alright during the trial period. Portions were adequate for most days. Delivery so far so good.
Choose one
KIM KITCHENZ responded28th Jun 2022 09:55 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.

Sally/Kelly
Sally/Kelly Verified Purchase
4.0 / 5

Recommended to try

Repeat cycle for 3rd time. So far so good. Driver and support staff are very helpful with prompt response. Recommended to try.
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
KIM KITCHENZ responded6th Jul 2022 10:26 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Thank you for your repeating cycle again!

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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