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Lao Huo Tang Catering

4.3 / 5 (61 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.1 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (92)

Reviews (61)

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61 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

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Ms Cheong Keat See Verified Purchase
1.0 / 5

Horrible caterer !

I ordered food for 15 people at $36.80, but the portion was extremely insufficient. The soup came in one large container, yet it was only enough for about 7-8 people. Similarly, the fried rice was served in a small tray and could only feed 7-8 people as well. As a result, many guests were left hungry! This is the first time I’ve encountered a catering service that provides such small portions. It would be embarrassing to host an event with this caterer, only to have your guests go hungry!
Mr Derek Lim
Mr Derek Lim Verified Purchase
3.0 / 5

Soup was changed, overall food not as nice as other caterer.

The food arrived but the soup is changed without notice, should be herbal chicken but changed into lotus peanut soup.
The fish was very soaky and dry due to the sauce is poured onto the fried fish long before delivered.
the vegetable was abit sourish after an hour.
Ms Koh
Ms Koh Verified Purchase
1.0 / 5

Utterly disappointed. Never again. Stick to dining in.

I patronise Lao Huo Tang at Star Vista & have never been disappointed with their food, especially their soups. So I thought catering from them would be the same. How utterly disappointing it was! Starting with the Yu Sheng - it was dismal in proportion, presentation & taste. I am NOT exaggerating when I say every single dish was tasteless, uninspiring & almost inedible (everyone took one bite of the dessert & stopped - it was that bad. My brother said it tasted like the water you had washed your table cloth in). It nearly ruined our Chinese New Eve. I’m not sure why all the food was so bad, was it because it was cooked in bulk in some central kitchen where the cooks couldn’t care less about the end product but was just churning out their “CNY scam” (as my other brother described it)? Whatever the case, I’ll never cater from LHT again but stick to dining at the Star Vista outlet.

They forgot to deliver the Yu Sheng, I called them & they sent the delivery driver back right away. I had no issue with their customer service & found them to be polite & helpful. If only the catered food was as good.
Mr Juanda Zeng
Mr Juanda Zeng Verified Purchase
3.0 / 5

Underwhelming food that sounded great on paper

I like their food at their restaurants, so I thought their catering would be of similar quality. That was a mistake.

The food was generally tasteless. They all sounded great on paper but the actual items weren't tasty. One positive thing is they were not salty, and the prawns were fresh and sweet.

They were also not responsive to my WhatsApp messages when I texted them one day prior to the day and again, on the day when they were late in delivering the food. They did mention to allow for 1 hour tolerance, so that's fine. But they should have at least sent a notification when food has been dispatched.
S
Ms Sandra Yong Verified Purchase
4.0 / 5

Ok but will not be reordering

Few of the dishes such as Har Lok and Grouper were quite nice. Deep fried dishes were soggy and prawn did not have the meaty texture; it was more like fish meat ngoh hiang. Salted egg pork chop which was one of the signature dish tasted quite good but the sauce was in a lumpy state.

Do take note that no chilli or sweet sauce (which is a common dip for prawn roll) was provided.
Ms Tan Janet
Ms Tan Janet Verified Purchase
4.0 / 5

Might not order in future

Amount is sufficient and food is relatively nice. Soup is tasty. Dessert is not too sweet but not many longan which was sad. Yusheng was super ex for the amount given and charged at 68. Items not delivered in cooler bag but plastic bags.
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Delivery Feedback

Based on 58 customer responses.

  • On time or up to 30 min early: 49 (84.5%)
  • More than 30 min early: 1 (1.7%)
  • Late: 8 (13.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 42
  • Less than 10 min early: 0
  • 10–15 min early: 3
  • 15–30 min early: 4
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 5

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A customer just placed an order for delivery on 14th Nov, 4:00PM
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